SIM card, number, tariff
- How to unblock a number?
  - If you run out of money on your account and the number is blocked, replenish your balance. The number is activated after the debt is repaid.
  - If you have not used the number for more than 90 days, it may be blocked. To restore the number, contact the MegaFon salon with your passport. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if it is possible to restore the number by sending a free SMS from a valid MegaFon SIM to. In the message, indicate the number you want to restore, the full name of the owner.
  - If the number is blocked after losing the SIM card, you can get a new SIM card with the same number for free by contacting the MegaFon salon with your passport.
  - If you have set a blocking, the number will be unblocked automatically on the day you choose to end the blocking.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region, on the territory of which the contract was concluded. You can get a new SIM card for free and continue using your number. The tariff and all terms of service remain the same, conclude new treaty communication services are not required.
  
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- How to keep your number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, access to the Internet. If you do not use communication services for more than 90 calendar days in a row on tariffs for calls and for more than 180 calendar days in a row on tariffs for the Internet, the subscription fee for keeping the number starts to be charged daily.
  
  In case of non-use of communication services for any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services regarding this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for keeping the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber, is indicated in the description of your tariff. You can find it in the section Tariffs or Archive of tariffs.
  
  If you do not use communication services for more than 90 days with a zero or negative balance of your Personal Account, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application in the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the mobile number you are interested in in the search bar and click the "Check" button. Under the search bar, the names of the carrier and the region will be displayed.
  - Dial a team * 629 # . Then enter in any format the mobile number you want to check. Information about the operator and the region will be displayed on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Pick up a beautiful, easy-to-remember number in an online store or in a MegaFon salon.
  
  The cost of the room depends on the class of the room: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the Number Selection service.
  
  The service operates in two modes:
  - one-way: the caller will hear the message "The subscriber's device is turned off or is out of network coverage";
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, and also if the old SIM card is blocked.
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- What do I need to determine the numbers of the callers?
  To do this, you have the Caller ID service, it allows you to determine the numbers of those who call you. The service does not require connection and there is no subscription fee.
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- Why didn't I get a number?
  The number may not be determined if the caller has activated the AntiAON service. Also, the numbers of clients of other operators or MegaFon clients of other branches may not be determined.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and replenish it if necessary. To check the balance, type the command * 100 # or go to your Personal Account. The Internet works only with a positive balance. If you recently topped up your account, wait a few minutes for the Internet to work again.
  2. Check the rest of the internet package. Open the MegaFon application or go to your Personal Account and in the "Services" section, select Service package balances. If the included volume of the Internet is over, connect one of the options to extend the Internet.
  3. Check if your Mobile Internet service is connected by typing the command * 105 * 4 * 4 #
  4. Make sure you have Data Transfer enabled. You can check this in the settings of your smartphone or tablet under "Data transfer", "Data connection" or " Mobile network” (the name may differ in different devices).
  5. Reboot the device (switch off and on).
  6. Turn off Wi-Fi on your smartphone / tablet (when using a router from MegaFon, Wi-Fi must remain on).
  7. Move the SIM card to another device. If mobile Internet does not work in another device either, contact the nearest MegaFon salon with an identity document to replace the SIM card. When replacing the SIM card, the phone number will not change, the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to a different USB port on your computer, update your modem/router software. Latest Versions you can download the software for free in the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from 2G/3G network to 4G+ happen?
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- How to top up an account?
  Choose any convenient way:
  1. Top up your account with a bank card or electronic wallet in the Payment section.
  2. On the main page of your Personal Account, you can replenish your account, as well as the account of another Megafon subscriber bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist in the MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If it is not possible to pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from his account using the Mobile transfer service. To send a request to another subscriber, use free service Pay for me.
  6. If you are a client of Sberbank and your bank card is linked to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.
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- How to stay in touch with a negative or zero balance?
  - For what period can I get the details?
    You can order one-time detailing for one or several days, periodic - for a calendar month or receive a summary of all accruals and payments on a monthly basis.
    
    Your details are stored for 36 calendar months (even after termination of the contract).
    
    If you have activated the "Periodic invoice detailing" service, then a detailed report is sent to your e-mail once a month (approximately on the 10th day of each month). You can receive a report the next month after connecting the service.
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  - Why can not all information be indicated in the detail?
    The subscription fee is charged in accordance with the Subscription Terms.
    
    To find out which subscriptions are connected, go to your Personal Account, select the "Services and Options" section, the "My" subsection, which will display a list of subscriptions connected to your subscription number
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  - How to unsubscribe?
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  - Can I listen to the recording of my telephone conversation?
    MegaFon does not record calls from subscribers.
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  - How to set up call forwarding?
    You can set or cancel call forwarding in the phone menu or in your Personal Account. See the terms and cost of setting up call forwarding on the service page.
    
    If the set call forwarding does not work, check if there are any restrictions on your number and if the number is correct.
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  - What is VoLTE technology and what do you need to use it?
    The service is available to MegaFon subscribers on all tariffs, it is provided both in the Home region and in roaming.
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  - - You have automatically activated the service I got a call from S . You will receive a notification in the form of a missed call from the person who tried to reach you, indicating the time and number of calls. The service is free.
    - Activate the Who called+ service. You will receive SMS about a missed call or voice messages on the answering machine. When “Who called+” is connected, the “I got a call from S” service will automatically turn off.
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- Emergency help
  - How to call the emergency service?
    Single emergency call number:
    
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency service of the gas network.
    
    Emergency phone numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money on the account, and even from a phone without a SIM card.
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  - What should I do if my phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services while traveling in Russia and around the world?
    When traveling in our country, no additional actions to use communication services is not required. The only condition is that you must have a positive balance.
    
    When you leave for other countries, as well as for the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have activated the Roaming service. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - contact the MegaFon salon with a passport.
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  - How to connect and disconnect services in roaming and spend less at the same time?
    The easiest and most convenient way is the MegaFon mobile application or Personal Account. You will be able to check the balance, enable or disable services and options, order itemization of expenses and ask a support question in the chat.
    
    In roaming, you do not need to change the mobile Internet settings.
    
    Note!
    
    Some phones may restrict data roaming. Go to settings and check if mobile internet is enabled while roaming.
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  - Why is my mobile internet not working while roaming?
    - Not enough money in the account. Check the balance and replenish it if necessary.
    - The phone cannot find the network.
      Try restarting your phone and select the network manually. Go to the settings, find the item "Network selection / Operator", select "Manual" or deselect "Automatic". Select a network from the proposed list. When the phone connects to the network, Internet access will appear.
    - Data roaming is disabled in the phone settings.
      Go to settings and check if mobile internet is enabled while roaming.
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Question: I have a Megaphone. I received the message “Confirm payment with code (for example) 2″. I don't know how to confirm.
Answer: After you have completed the payment procedure on Aliexpress (), an SMS will be sent to your phone with the text: “Confirm payment with code X in the response SMS”, where X is an arbitrary number from 1 to 9.
When sending the required digit in the response SMS, payment occurs. You will then receive an SMS notification successful completion payment. The text of messages for different operators may differ, but the meaning remains the same.

There is enough money on the mobile account, but the payment does not go through?

Question:When paying from a mobile phone, an SMS “Insufficient funds to complete the payment” is received. Payment in the amount of 114 rubles, on the balance sheet 124 rubles. What to do?

Answer: When paying from a mobile phone, after debiting the purchase amount, taking into account the commission, a certain amount should remain on your account. The size of the minimum balance on the account is different for different operators. To pay for Aliexpress from Beeline, you must have at least 50 rubles left in your account. For Megafon, MTS and Tele2, the minimum balance when paying for Aliexpress from a mobile phone is 10 rubles.

Therefore, in order to pay from Beeline, you must have purchase amount + commission amount + 50 rubles. For Megafon, MTS and Tele2- purchase amount + commission amount + 10 rubles.

If, after payment, the account balance is less than the amount set by the operator, then you will receive an SMS notification “Insufficient funds to make a payment” or “Service is not available”. Therefore, in order to have the required minimum balance on your account after the purchase, you need to replenish your mobile phone account and try to pay for the purchase again.

Refused to write off funds from the subscriber's account.

Question: I confirm the transfer, but the answer comes: Payment failed. Refused to write off funds from the subscriber's account with the operator. The subscriber is not allowed to use the services. (on the account 122 rubles, I order for 30 rubles). What to do?

Answer: If, after payment, more than 50 rubles remain on the account, but the payment does not go through, this means that the function of paying from a mobile phone is blocked for your number. Call the Call Center of your operator, describe the situation. Employees should help connect the function of paying for purchases from a mobile phone.

Question: Hello, the 3rd day I can’t order, everything goes well, but at the end the following message comes up: Error. Invalid message format. Please send an SMS like this to pay for services<номер счета> <сумма платежа> [<пароль к услуге, если установлен>] What should I send?

Answer: This SMS means that the ability to pay for purchases on the Internet is disabled for your number. In order to activate this feature, you need to call the Call Center of your operator.

When paying with a mobile phone, a message appears that the service is not available.

Question: I'm trying to pay for a purchase on Aliexpress, but the message "The service is not available" comes up. Tell me, what's the problem?"

Answer: As a standard, payment by mobile phone is not available in the following cases:

Your number is connected to a corporate rate.
You don't have enough money to pay for your purchase.
You have an outstanding "Promised Payment" option
You have activated the function "Prohibition of money transfers"
There is an excess of the limit on the number of payments per day or per month. Or exceeded the limits on the amount of payments per day or per month.
For Tele2 subscribers, there is a ban on making payments within 60 days after activating the SIM card. It will be possible to pay for purchases on Ali from a new SIM card for 61 days after its purchase.

When paying from a mobile phone, SMS is not received.

Question: I am trying to pay for a purchase on Aliexpress from my mobile, but SMS does not come. What to do?

Answer: First of all, check if you entered your phone number correctly. If there are no errors in the number, then your phone does not receive SMS for some reason (the memory is full, there is no connection, there is no money in the account, etc.).

Where will the money be returned if paid from a mobile?

Question: Where is the money returned when paying with a mobile phone?

Answer: When canceling a paid order or refunding funds after a dispute won, the required amount will be credited to your mobile phone account within 7-15 days.

Have a question? Write it in the comments or contact the chat

More and more Internet entrepreneurs use plastic cards as payment for their own goods and services.

This payment method is widespread in the foreign part of the network and is only now gaining momentum in the Russian-speaking Internet. It is precisely because of the simplicity and speed of such payments that this payment method is popular not only among customers, but among entrepreneurs from all over the world.

In order to make a purchase of goods using a plastic card, the client only needs to fill in a couple of fields on the page for paying for the goods, click on the "Pay" button, and in a few seconds he will receive a message that his payment has passed and he can receive product in one way or another.

But it's all in theory so nice and smooth! Practice, unfortunately, shows the opposite... There are problems when paying with plastic cards, and if you don’t talk about them, Internet business owners will lose profits, customers will get “problems” when paying with plastic cards, and as a result, everyone will be upset in one way or another. some degree...

When accepting payment for my own goods and services using a plastic card, I noticed a certain pattern - not all payments of my clients using plastic cards go through. Having started to analyze the situation that had arisen and closely communicate with customers who tried to pay for my goods with a plastic card, but could not do it, 5 reasons were identified due to which their payments did not go through. I suspect that there may be more such reasons, but at the moment I know only a few of them ...

What are the reasons why plastic card payments fail and customers do not receive the goods and services they are trying to pay for?

Reason #1. The plastic card is not intended for making payments on the Internet.

Many customers try to pay for goods and services on the Internet with plastic cards that are not intended for making payments online. “Salary” cards, pension, savings, etc. are used. With the help of these plastic cards, you can withdraw money from a bank or ATM, pay for purchases in real stores, replenish accounts mobile phones, pay utility bills and make a whole range of payments, but only offline - in real time offline.

Reason #2. The plastic card is not activated for making payments on the Internet.

In order to protect the client from "losing" money, paying for goods and services without his knowledge on the network, by default, the plastic card he receives from the bank is not activated for making payments on the Internet. Certainly this good way protection Money client, but it is very bad when the issuing bank does not notify the client about this protection before issuing the card, and he learns about this problem much later than he should!

Reason #3. Insufficient funds on the plastic card.

Quite often, when paying for goods and services on the Internet, the client does not know the exact balance of funds on the card, and for this reason, his payment may not go through. The reason is simple - there is not enough money on the plastic card.

The client knows approximately what amount should be on the plastic card, but this amount does not always correspond to the real amount. Payments with plastic card done quickly and most importantly - easy! For this reason, when shopping in real life and the Internet, many users of plastic cards do not keep track of the balance of funds.

Reason #4. Incorrect input of initial data for making a payment.

A certain percentage of customers cannot pay for goods and services on the Internet due to the fact that they make mistakes when entering the initial data for making a payment. Despite the seemingly absurdity of this reason, it exists and causes problems for customers.

When filling in the fields when paying with a plastic card, customers rush to enter all the information correctly and make mistakes when entering the plastic card number and CVV code. As a result of such haste, the payment does not go through and a bitter residue remains on the “soul” of the client.

Reason #5. Long time to enter the initial data to make a payment.

Despite the fact that the plastic card payment system gives the client 800 seconds to enter all the initial data (credit card number, CVV code, full name, residential address, etc.), some clients still do not have time to invest in the allocated time span! Thirteen plus minutes is not enough for data entry! Unbelievable, but true! A person is looking for a plastic card, gets distracted, enters the initial data for a long time and ... cannot pay, so the system does not process the payment due to exceeding the time limit for entering personal data!

As you can see, the reasons are simple and banal, but, despite this, they do not allow the seller to make a profit, and the buyer to pay for the product or service!

In order for your plastic card payments to always go through and you receive the product or service that you pay for, I recommend following three simple tips.

1. For payments for goods and services on the Internet, use a card designed specifically for these purposes.

2. Control the final balance on your card to be sure that your payment will "go through" and you will receive the paid goods or services.

3. Correctly and quickly fill in all the fields when entering the initial data for payment. Try to keep within the allotted time, and fortune will always be on your side.

SMS messages from the number 117010000, with the message "Payment did not come" in the iTunes Store, come to subscribers in a certain situation. Few people know what to do with this, so in this article we will try to figure it out.

"Payment failed" message

Reasons for messages from 117010000

Alert messages from the number 117010000 come to subscribers due to a paid subscription. Typically, these subscriptions are made from Apple devices, which can be iPhone or iPad. Such a subscription may have been subscribed to various services provided by the iTunes Store. With an active subscription, the store is trying to withdraw from your account a certain amount for the month, which is specified during registration, but at this moment you do not have enough funds on your account to make a payment. Therefore, you receive a similar message in SMS.

How to fix a payment problem in the iTunes Store

To prevent you from receiving a message of this kind with the code 117010000, you need to replenish your account with the required amount in order to make a monthly payment for your subscription. To view your subscriptions on an Apple device:

Can't View Subscription on Apple Device

Make sure you entered the correct ID when subscribing. Try to sign in with this device ID, then check if it is being charged for subscriptions. If you have complex authentication enabled, you may need to enter a verification code. If you do not remember this code, you can contact Apple Support and they will help you with its recovery.

It is important to know that even the access organizer cannot manage subscriptions that another family member has created. Each manages a specific subscription on a personal account only. To view a specific subscription for a specific family member, their ID is required. The organizer has the right to set restrictions on the purchase of a subscription. If you still can't view your subscription after signing in to iTunes, you need to contact Apple Support with this issue.

How to View a Subscription on a Mac or Windows Computer

To check the amount or unsubscribe on a computer:

Select "Settings".
Next, select Manage, next to Subscriptions.
Here click "Edit".
In this window, select the desired actions, select the subscription option or cancel it altogether. This way you can get rid of messages from the number 117010000 "Payment failed" from the iTunes Store.

Payment by credit card via the Internet - this service is now offered by almost any online store. You can, for example, buy a train ticket by paying with a bank card, make a purchase on ozon.ru, buy a railway ticket online.

I have always ordered and paid for tickets with a bank card via the Internet (I only use debit cards I don't have a credit card). The most interesting thing is that this service sometimes fails - the money hangs on the card, the payment does not go through.

But I had a case where the payment simply did not go through. Robokassa wrote a message - payment cancelled. I didn't know what was the reason. IN personal account I couldn't find the error.

There are many different reasons for errors - they are due to the bank or the cardholder. It is important to at least assume the reason for the error in order to understand how to proceed? For example, if you cannot pay for a hot ticket, then you need to understand what is the reason and try to fix the problem. Otherwise, the ticket may be purchased by another person.

The main causes of errors when paying with a bank card

First reason, which is the most common - the lack of the required amount on the card. It is recommended to check your balance - for this you need to call the bank or enter the Internet bank. Sometimes a card has a monthly or daily spending limit. To check this, you need to call the bank.
This reason may not be immediately clear - if you refuse to pay, your balance may not be displayed. The 3D secure authentication error may also be related to the incorrect entry of card details in the previous step. In this case, simply repeat the payment and enter the correct data.

The second reason- on the side of the payment system. For example, the Russian Railways payment terminal does not allow you to pay with MasterCard cards. Only Visa cards can be used.
The specified store may not support this payment method. For example, a robokassa, which is connected to many stores, offers various payment rates.

At first I wanted to pay for webmoney, but I called the store. It turned out that you can not pay for webmoney. They don't have this option enabled. Although the payment method via webmoney is offered on the payment page.

Third reason Your card may have been blocked. Again, you can call the bank and check it out. Blocking can be carried out by the bank automatically in case of suspicious transactions with the client.

Fourth reason— you do not have the 3d Secure option enabled (MasterCard SecureCode in case of MasterCard).
The 3D Secure technology is as follows: when paying, you receive an SMS from the bank, which you must enter in a special window. Only you and the bank know this SMS. Fraud in this case is quite difficult, it will require your phone.
You need this option to pay more than 3 thousand rubles. This is just my case. I bought a Bosch gas stove from an online store. When paying for goods in the amount of 22 thousand rubles, I received the following message:

I was confused, didn't know what to do. At first I thought it was a store problem. But first I still called the bank. In my case, it was Promsvyazbank and a profitable card.
Calling Promsvyazbank support, I was offered to first go through the authentication procedure

Say the last 4 digits of the card number
Give the last name, first name, patronymic in full
State the code word.

Further, in order to connect the 3d Secure service, they demanded 2 numbers from the table of one-time keys from me. It seems like the service was connected, but after half an hour the payment failed again. I called the bank - they said wait when it connects - the service does not connect immediately. You need to wait.
I decided to check if the service is connected. I logged into the Internet bank - I saw that there is such a service (in PSB retail, you can see this on the card page by clicking on the card number)

Once again, an attempt to pay - a window popped up for me where I had to enter a confirmation code. After filling in the card details, I received an SMS with a payment code

Then voila - the order is finally paid. I received the following window and the status of the order in the store changed to "Paid"
My order was delivered to the destination, where I will pick it up within a month. The main payment went through.

Most Common Error 11070: 3dsecure Authentication Error - Causes

The most common error that occurs when paying with a card is 11070: 3dsecure authentication error. There are 2 possible reasons for this error

An invalid one-time code was entered. You received a code, but when entering you made a mistake in the number. As a result, we got an error
The one-time code is rotten. The time that you are given to enter a one-time code when paying is no more than 5 minutes. Then you will have to repeat the payment.

Card processing error - what is it?

Bank processing is a complex program that is responsible for processing card transactions. When you withdraw money from an ATM, make a purchase, then there is a request via the Internet to this system. It checks if there is money on your card. This program is located on servers on the Internet.

You can't change this error in any way.. You should contact hotline bank or online store where you make a transaction. Correcting the error is the job of the specialists who support this system. It remains only to wait.

You can try to pay again in about half an hour. In theory, such errors should be corrected very quickly. A similar error occurs with the message "The service is temporarily unavailable." This means that the server side is broken and nothing can be done. Just waiting for a fix

What does it mean host is not available when paying by card

A host is a specific network address. It can be an ip address or just a domain name (for example, server1.sberbak.online). When paying with a card through a terminal, a connection to a specific network address (host) occurs. This host has software that makes payments - withdraws money from the card, checks the balance, etc.

If the host is not available, then the money cannot be withdrawn. There are 2 main reasons for unavailability:

There is no Internet on the device from which the payment is made. In modern terminals, an Internet module can be sewn in, through which the terminal communicates with the server. Perhaps he lost the network or hung up. In this case, a reboot or an exit across the bare sky can help, where the Mobile Internet catches perfectly
The host is unavailable due to a breakdown. In this case, it is recommended to contact the hotline of the bank that supports your terminal. This problem should be solved on the host side. It may be unavailable for various reasons: the server has crashed, the server has crashed, the software is being updated.

What is an error in CVC cards?

The CVC code is a three-digit code that is located on reverse side your bank card. If an error appears in the CVC of the card, we recommend that you check if you entered this code correctly? If everything is correct, please check if other details of your Sberbank, VTB or other bank card are entered correctly.

The CVC code is needed in order to check if you have this card in your hands. This error means that the CVC code entered incorrectly. Just make the payment again and enter all the data correctly

Problem when registering a token - how to solve?

A problem when registering a token is a common mistake that appears on the Russian Railways website when paying for tickets.
A token is a unique identifier (a string like 23hjsdfjsdhfjhj2323dfgg) that is generated when you order a ticket. It's like your payment session. The error occurs on the payment server side.
There can be two solutions

Problems on the RZD server. The payment server is very busy and overloaded due to the number of orders. Perhaps it has an error. In this case, we recommend that you try to repeat the payment later.
Token expired. It's the payer's fault. Consider the situation: if you issued a ticket, and then left the computer for half an hour, and then returned and clicked pay. Your order has been canceled because you didn't pay on time. You will receive an error when paying. You need to re-buy a ticket and pay for it within 10 minutes.

Bank card error - card not supported

The "card is not supported" error may occur if you pay for any service with a card of another payment system, a prepaid card or a Virtual Card. This does not mean that the card you have is “wrong”, there is no money on it or anything else. It's just that in this particular case you can't use a card of your type. For example, virtual cards cannot be used when paying in Google Play market.

The solution is simple: try a different card. If the error persists, contact the support service of the online store or payment service where you make the payment.

Table with payment error codes.

Few people know that when paying with a card, the system usually issues an error code. For example, E00 upon payment. Sometimes by mistake you can understand what the problem is

Error code and description
Code 00 - successful operation.
Code 01 - refuse, call the bank that issued the card.
Code 02 - refuse, call the bank that issued the card (special conditions).
Code 04 - withdraw the card without giving a reason.
Code 05 - refuse without giving a reason.
Code 17 - refuse, rejected by the card user.
code 19 - technical error on the side of the bank
Code 41 - withdraw, lost card.
Code 43 - withdraw, stolen card.
code 50 - ?
Code 51 - refuse, there are not enough funds on the account.
Code 55 - refuse, incorrectly entered PIN code.
Code 57 - refuse, invalid operation type for this card type (for example, an attempt to pay in a store with a card intended only for cash withdrawal).
Code 61 - refuse, exceeding the maximum transaction amount for this card.
Code 62 - refuse, blocked card.
Code 65 - refuse, exceeding the maximum number of transactions for this card.
Code 75 - refuse, exceeding the maximum number of incorrect PIN codes for this card.
Code 83 - refuse, network error (technical problems).
Code 91 - refuse, it is impossible to send a request (technical problems).
Code 96 - refuse, it is impossible to contact the bank that issued the card.
Code Z3 - online does not work, and offline the terminal rejected the transaction.

What should I do if everything is OK with the card, but the payment does not go through?

The most typical problem when a payment fails is a failure in banking system. There may be interruptions in the work of the bank. This may not necessarily be your bank, but the bank that accepts the payment on the client side (who owns the terminal). In this case, you can give 2 tips

Wait and pay later. Failures in work are quickly resolved and in an hour the payment can go through without problems. Usually you can find out about failures by SMS messages or by calling your bank's hotline.
Use another card. If you can't pay with one card, try paying with another card. If the payment with another card does not go through, then this is most likely a failure on the side that accepts the payment. Here it remains only to wait.

Firstly- get yourself a special card. Do not use a salary card for payment, on which you have all the money. The best is a credit card. It allows in some cases to return part of the purchase amount (CashBack). Usually this is an amount up to 5 percent of the purchase. Be careful, some services charge commissions when paying with kata. And of course, the address of the payment page should always start with https and next to the address there should be a padlock icon (https connection).

Secondly- do not keep a lot of money on the card. The card should have a little more than the amount you need for the purchase. Approximately plus 10% of the total purchase price. The logic is simple - nothing can be removed from the zero card.
When you make a purchase, you simply replenish your card in the Internet bank and receive the required amount.

Third- Make card payments in well-known stores. Read reviews about stores on Yandex.Market. If you pay by card, be prepared for the fact that if you cancel an order, it may not be returned to your card immediately.
The last time I made a payment for an order and then returned the order and money, the return to the card went within 7 days. Remember - no one will immediately return the money to you. Be prepared to wait.

Hello, I am the author of this article and the creator of all calculators in this project. I have more than 3 years of experience in Renaissance Credit and Promsvyazbank banks. I am well versed in loans, loans and early repayment. Please rate this article, rate below.

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