Communication is one of the means of interaction between people. Not a single person can do without this way to convey their thoughts and communicate some information to another. There are rules, methods and means that will give one or another result.
Communication with people is everyday for every person. Some people work with clients, where certain knowledge and communication skills are also required. Since many people face conflicts and misunderstandings from others due to ineffective communication, the site psychological help the site offers to consider the basic rules and laws of this sphere of life.
Man communicates with everyone and everywhere. In every situation there is communication. That is why it is very important to have certain skills.
What is communication with people?
Communication with people is a type of human interaction in which he transmits certain information, receives data, influences others, or himself becomes an object for manipulation. A person, predominantly through communication, wants not only to convey information and talk about his thoughts, but also to induce the listener (listeners) to certain conclusions, actions, emotions. Communication is a way to manipulate, induce or inspire.
People downplay the importance of communication with strangers for them, men and women. It is good when there are loved ones, relatives and relatives. However, it is important to have contacts with strangers. You don't need to be friends with them. You don't need to love them. Another thing is important - the ability to establish contacts with different representatives.
Why is it important to communicate with strangers? Communication with those who do not owe you anything, whom you cannot pressure and force to do anything, allows you to learn how to build relationships. Communicating with relatives and friends, people learn how to manipulate them, "put pressure on weaknesses and calluses." Outsiders don't owe anything. They may fight back, ignore tears and pity. Here you have to learn to communicate with people in such a way as to negotiate with them and achieve your goal.
The absence of the need to make concessions to strangers leads to the fact that a person stops looking for compromises with loved ones. When you are in family relationships or love relationships with some people, then you allow yourself liberties, rudeness, manipulation, etc. You can put pressure on pity, a sense of duty, guilt, love. And with strangers, such a number will not work. They don't owe you anything. All your manipulative techniques will not work. In this case, you will have to develop other methods of communication, where others will have a desire to negotiate with you and make concessions. These skills can only be learned with strangers and strangers who are indifferent to you.
Psychology of communication with people
Communication of a person with people has its own characteristics and principles. Since communication involves inducing the interlocutor to certain actions, conclusions or emotions, a person studies the psychology of this area. Here are some ways to build trust:
- Ask the person for help. If you don't find mutual language with the interlocutor, ask him to help you with something. This will miraculously give him confidence in you. Why? Because he helped you, he thinks he can ask you for help. And this means that he can trust you, because you owe him.
- Have common interests. Communication is built easily and naturally among those who have common interests.
- Repeat after the person his gestures, postures and body movements. On a subconscious level, people are always drawn to those who are somewhat similar to them.
- Ask for something. Ask for what a person can refuse you - ask for more than you wanted. The interlocutor will refuse you. At the next meeting, ask for the same or what you really wanted to ask. The person will most likely agree. Why? After his refusal, he may feel a sense of shame or remorse for having refused you.
- Often call the interlocutor by name and call him your friend.
- Do not point out the faults of the interlocutor. Undoubtedly, they are in it. However, if you talk about what a person is bad at, it will rather push him away from you.
- Do not resist the opinion of the interlocutor. Often you will be faced with the opposite of your opinion. This is fine. At first, try to find common ground on which you still agree. And then allow yourself to express your point of view, but do not focus on the fact that you think differently. Allow yourself and the other person to think differently.
- Listen to the interlocutor, not only speak. Let the other person speak.
- Paraphrase the words of the interlocutor, conveying the essence of what he said. Show that you are listening.
Rules for communicating with people
Communication with people is a vast science that develops the rules for effective communication:
- Eliminate neglect of the interlocutor.
- Ignore slips of the tongue or mispronounced words. It is not so important to correct them and spoil the mood of the interlocutor.
- Don't ask questions to which you know the answers.
- Concentrate your attention on the interlocutor. Do not be distracted from the interlocutor so that he does not think that you are not interested.
- Behave in such a way that the interlocutor feels interesting, smart, charming when communicating with you.
- Try to adapt to the style of speech and body movements of the interlocutor. If you can't, then don't focus on what makes you different.
- Calmly react to the fact that the interlocutor interrupts you. Usually this is inherent in the male half, which very quickly wants to express its thought.
- Smile, only sincerely.
- Pause after the interlocutor's words to think about his speech and give him the opportunity to finish if he has not actually finished.
- Be confident in what you say, it causes sympathy.
The art of communicating with people
Communication takes place with different people. Sometimes you have to communicate with those who are unfamiliar or unpleasant to you. It is not necessary to discuss personal or serious topics with strangers. You also don't need to open up to them. It is better to keep topics on superficial topics that do not affect you deeply.
If communication develops with a person who is unpleasant to you, then it is recommended to understand why he annoys you. Understand that there are no people who are 100% unpleasant. Each has its own merits that you have not yet considered.
We will call enemies those people who hate you, laugh at you, insult or humiliate you, try to intimidate or threaten you. In other words, the enemies are those people who turn your life into a kaleidoscope of problems and grief. They do everything to make you hurt, and your life turned into continuous suffering.
How to communicate with enemies (people who do not wish you well)? In this case, try to ask yourself another question: do you really have to communicate with such people? For example, poor people always speak badly of the rich (because they envy their wealth), but rich people do not pay attention to the poor at all (respectively, they do not think about them at all and do not say anything). So why would you want to communicate with your enemies at all?
You can say that you have to contact them because you work with them (your colleagues) or even live under the same roof (your loved one). But it still doesn't change things. With people who insult and hurt you, you may not communicate at all, because all your attempts to make contact will fail.
So, stop communicating in any way with people who only cause you pain and disappointment. You are under no obligation to contact them, whatever the circumstances.
In this case, the following rules must be observed:
- Direct your thoughts and eyes to realize your desires. In other words, stop thinking about your enemies, forget about them. Begin to realize your desires, think about plans and take actions to realize your desires. Get busy starting to live the way you want to. And if your enemies start to say something about this, then you just don't listen to their nonsense. They want to stop you from achieving success, but you don't let them. How to do it? Just do not listen to their verbal nonsense addressed to you and think only about how to make your life a dream come true.
- Be calm and. Remember that your enemies direct their efforts to make you offended, crying, suffering, feeling worthless. And you be confident and calm. That is, you are told something, insulted or ridiculed, and you perceive it as an unsuccessful attempt to lower your self-confidence. It is not necessary to consider the opinion of your enemy as correct, because it is clearly wrong.
This is the key point - you must stop waiting for the moment when your enemy (or enemies) will finally approve or praise you, they will say: “What a great job you are!”. After all, that's exactly what you're waiting for. And you stop. Why do you need to be praised or told what a good person you are? Give a damn about what your enemies think of you. Start praising and approving yourself, analyze whether you are doing the right things or not.
Say to yourself: "I don't care what your opinion is, even if it's good." And about the words of your enemies, think like this: “You are just weak people who do nothing but bark and complain. Your opinion is an empty phrase that has no basis. There is no proof that you think of me. Unfounded words are inherent only to weak and low people. Do you care about the opinions of low and weak people? This is how rich people think about the poor: they understand that they are envious, so they just feel sorry that instead of making money, people spread gossip to somehow justify their laziness and poverty.
Just let go of the desire to be admired by everyone. Let your enemies say and think whatever they want. Their opinion should be unimportant, an empty sound, a mosquito squeak! Do not listen to him, but rather think about how to translate your desires into reality and surround yourself only with those people who do not envy you and rejoice at your success. Be confident in yourself, because what matters to you is what you think of yourself. Be above that to communicate with enemies. Become, feel higher than these people. Stop caring what they think of you. Let them think of you as a person who has achieved success and happiness.
Communication with older people becomes especially difficult, since this category is often categorical, obsessed with certain problems, puts itself above the rest. Older people need attention to their person, so sometimes they become unbearable.
How to communicate with older people?
- Remain calm in any situation.
- Do not enter into, even if provoked.
- Do not insist on your opinion (an older person is unlikely to change his mind).
Outcome
Communication is one of the leading ways of interaction between people. Anyone who is afraid to communicate with others becomes a closed person. To overcome your fear, you need to increase self-esteem, as well as train your communication skills.
The psychology of communication with people is a branch of psychology that studies the features of the types of communication, the definition of basic rules that contribute to the success of the interlocutor. It is also aimed at eliminating difficulties in dialogue and the fear of communicating with people.
One of the basic rules of communication is not only speech. Also important is the emotional color of the conversation. Learning to be a good interlocutor is very simple, you just need to understand the principles and rules on which the psychology of communicating with people is based.
Communication is one of the main social functions society.
Communication classification:
- Friendly.
- Intimate.
- Business.
Communication is contact between people for the purpose of exchanging information and experience, for conducting joint activities.
The art of communication is one of the main and weighty life experiences that people should have. This does not depend on social status, place of work or lifestyle, because the psychology of communicating with people is present in any conversation. Facial expression, gestures, facial expressions and intonation indirectly affect the interlocutor during a conversation.
A person who knows the basic principles of communication, it is much easier to present the necessary information in the right direction, achieve certain results and achieve success in communicating with people.
Communication skills as a key to successful authority
In order to learn how to communicate correctly, understand the interlocutor and convey information to their advantage in the process of conversation, scientists have identified a number of rules, the observance of which will help to find harmony in any conversation.
Communication according to the rules of psychology highlights a number of tips that will help you establish contact with your interlocutor and hone your personal skills in this difficult task.
First of all, when communicating, it is necessary to make it clear to your interlocutor that the opinion of him is good. This will set him up for positive communication, but you should also give your authority.
The presentation of information should be accessible and understandable to others. It is recommended to use an emotional color when talking, but in moderation. In one-on-one conversations, you should adapt to the interlocutor, this will help win him over.
A true manifestation of interest in the interlocutor. It will help create a trusting atmosphere when talking.
An invaluable quality of a person is the ability to ask leading questions that contribute to the further conclusion of the necessary information. And do not forget that when talking with people, you need to be able to listen to the interlocutors.
By following the basic rules and communication skills with self-confidence, you can easily achieve stunning results and become one of the best interlocutors.
Basic rules of psychology of communication with a girl
Every educated person knows about the rules of communication, decency, etiquette, and so on, the violation of which is unacceptable in society. For men, there are also certain rules, the observance of which will help to appear before the fair sex in the best light.
10 rules for communicating with a girl:
- Positive attitude.
- Stay a man.
- Self confidence.
- Don't impose.
- Surprise.
- Give compliments.
- Ability to listen and hear.
- Active communication.
- Comprehensive development.
- Purposefulness.
After reviewing the rules, you should determine the main ones and half the success is in your pocket.
The main secrets of successful communication with a girl:
- Establishing a connection.
- Finding a clue.
- An interesting topic of conversation.
- Do not cheat.
- Keep up the conversation.
- Interesting questions.
- Talk about a girl.
- Correct breaks.
Also, do not forget that sincerity and non-verbal influence are important in a conversation. The ability to keep up the conversation, both in word and deed and with a look, will not leave indifferent more than one girl.
Causes of fear of communicating with people and methods for their elimination
Today there is such a type of social phobia as anthropophobia. This is a disease that is accompanied by an obsessive state of fear of people. It consists both in the fear of appearing in a large crowd of people, and in communicating with people. In this case, for elimination and treatment, you should seek the help of specialists.
The main causes of fear of communication:
- Low self-esteem.
- Having a negative experience.
- Lack of communication experience.
Having identified the causes, we proceed to eliminate them. First you need to understand and realize the presence of fear, and look at the situation from the outside. Accepting information about the presence of fear will allow you to start working on this problem. Here you should convince yourself that this is not an abstract fear, but a false belief about its existence.
Do not forget that the formation of certain qualities, skills and abilities of various methods and techniques of communication occurs only with experience. Therefore, do not be afraid. Start communication with close people or for small audiences, gradually increasing your opportunities.
The concept of communication in psychology is studied in sufficient detail. This is nothing but a form of activity that is carried out between people as equal partners, which leads to the fact that psychological contact arises. This is a multifaceted and complex process of establishing and then developing connections and contacts between different people. Not everyone is able to master the wisdom of proper communication. But any person always wants to reach mutual understanding with others at work, in the family, with friends or just acquaintances.
The psychology of communication with people studies it as a conscious process, which is expressed in verbal or speech acts, as well as in facial expressions, and non-verbal acts (views). The main aspects that he considers with people are the goal, means and content.
The purpose of communication implies an answer to the question of why people communicate with each other at all. They do this to satisfy their cognitive or social, creative or cultural-aesthetic, as well as other human needs.
Now about the content of communication. This refers to the information that people transmit to each other. It can convey information, for example, about the internal state of a person or be emotionally absolutely neutral. A is a peculiar way of conveying all this information. This process takes place with the help of speech, technical means, writing, sense organs and so on. All of the above is the ABC of such a science as the psychology of communication with people. But mastering this art is not so easy - you have to work hard.
In order to talk about yourself as a person who can communicate, you must first learn to listen, and most importantly, understand the person who is talking to you. In addition, the art of communication requires people to be able to correctly and clearly express their thoughts, while taking into account the style of speech during the exchange of information. Absolutely impossible to succumb to emotions. After all, a person who cannot control himself, a priori, does not know how to communicate.
Please note that the psychology of communication with people considers different situations that you may encounter in the process of interacting with a particular person. It is important to consider the status and age of the interlocutor. After all, you can’t communicate with them in the same way as with your peers, you need to use other techniques, look for a different approach. In any case, the psychology of communication with people implies empathy, that is, the ability to understand the state and feelings of another person. That is why, when communicating with older people, you really need to take into account their emotional state, which is usually associated with the experience of loneliness, changes in their physical condition, and anxiety.
Psychology and ethics are something that all purposeful, self-confident people who want to succeed in different areas of life should know about. If you know how to communicate and know various techniques and techniques, then getting a new position or entering into a lucrative work contract will not be difficult for you. After all, if you use the psychology and ethics of business communication correctly, then things will immediately go uphill. During a job interview, the ability to control your movements and speech can greatly help you achieve a positive result.
Knowing the basics of the psychology of communicating with people, you can protect yourself from the influence of manipulators. These are people who know how, with the help of various tricks and tricks, to use others as a tool to achieve their goals. Such instances need to learn how to give an elegant and competent rebuff. Therefore, the psychology of communication should be studied by people of all ages and social strata. This is the only way to achieve great success without much effort.
Society unconsciously establishes rules of behavior that will be considered the norm. They depend on many factors: population, era, political, economic regime, and so on. All attempts to interact outside the established framework are perceived negatively. There is a special section devoted to interpersonal contacts - this is the psychology of communication with people. It is dedicated to the basic norms of different types of communication, helps to solve problems related to communication.
In psychology, communication is a way to exchange information according to certain rules adopted in society. These rules are basic, they work in any team, whether it is a friendly meeting, social event or work environment. This is the basis of interpersonal interaction.
- visual contact.
Problem: due to shyness, guilt, negativity, a person deliberately looks around, under his feet or looks at the ceiling when talking.
Solution: Make eye contact while looking at the other person. This helps to create a warm, trusting atmosphere of conversation. The interlocutors better feel the mood of each other, the conversation becomes easier.
- Speech without superfluous words that do not carry a semantic load.
Solution: repeated interjections and buzzwords draw attention to themselves. The interlocutor loses the essence of the conversation, involuntarily concentrating on frequent words. The more varied the speech, the more comfortable it is to talk. It is not so difficult to follow the speech, avoiding their frequent repetition.
- Maintaining a conversation: questions.
Problem: if you do not ask, it will seem that the subject of conversation is uninteresting. If you ask too many questions, the dialogue becomes like an interrogation. Inappropriate curiosity about something very personal can completely disappoint, repel.
Solution: communication is built on harmonious questions in the correct amount. You need to ask them on the topic of conversation, without jumping to other topics. This is how communication comfort is laid: the dialogue is of interest to all participants, the topic is close to them. prohibits digging deep into personal space, it is important to notice in time that the interlocutor is not ready to answer, not to put pressure on him.
- Keeping up the conversation: answers.
Problem: the conversation becomes like an interview: one only asks, and the other only answers. One tries to talk, and the other speaks in monosyllables, reluctantly.
Solution: Get more involved in the conversation. Be a good listener, but at the same time remember to speak without interrupting the speech of the interlocutor. The more detailed the answer, the more confidence in the sincerity of the conversation.
- Smile and sense of humor.
Problem: a person without a smile does not seem serious, but clamped, dissatisfied, angry. Dialogue in this mood also turns out to be crumpled, awkward.
Solution: even in serious conversations there is a place for a smile, even a slight one. It is worth relaxing the facial muscles, making the look calmer, kinder, and the conversation will acquire a mood of goodwill. The psychology of communication is kindness, interest, sincerity. A pleasant smile is the key to success.
- Extra items out of hand!
Problem: many have a bad habit during a conversation to twist some object in their hands: a pencil, a pen, a rope on a hood or a strap, their own curl.
Problem: on purpose or for some personal reasons, a person can withstand too long pauses when talking.
Solution: pauses are allowed no more than 10 seconds. This is an intuitive indicator that is within the comfort of an interesting conversation. A longer silence will tell you that the time has come for a new topic of conversation. Obviously, the previous one has exhausted itself.
These are the basic rules that help to understand what communication is in psychology. This is interaction, interest, compliance with the limits of what is permitted. Relaxation and a sincere smile will complement the comfortable atmosphere.
8 qualities of a person that people are drawn to
Communication starts from within. Rarely does anyone have the thought of starting a conversation with a gloomy person who has a tired look, an evil look, and there is not even a shadow of a smile on his face. To become a desirable interlocutor, you need to start with a detailed analysis of yourself.
The desire to communicate with a person is caused by such personal qualities:
- kindness;
- positive thinking, but without excesses. The ability to notice more good things around;
- the ability to provide support, sensitivity to the mood of the interlocutor, respect for his feelings;
- lack of negativity towards others. Not a competitive position, but a mindset for interaction;
- self-confidence and self-confidence;
- the ability to relax in a conversation, to show one's calmness;
- the ability to feel comfortable next to the interlocutor, a smile, a kind look;
- the ability to find in the interlocutor what is worthy of respect, to sincerely admire it.
How to communicate with people with whom it is impossible to communicate?
Perhaps the most difficult thing in interaction is a dialogue with a person who does not even have an intuitive knowledge of how to talk to people correctly. some advice on this.
An unbearable interlocutor can be called someone who interrupts, criticizes, fills the conversation with negativity that has accumulated inside. He can project onto others his failures, dissatisfaction with life in general, or a difficult day at work. In order not to become a victim of someone's negative attitudes, you need to be responsible for your part of communication, not succumbing to provocations. Here's what can disarm any unpleasant interlocutor:
- calm;
- politeness;
- smile;
- friendliness;
- search for common ground, common interests;
- an attempt to take the place of the interlocutor, to understand him;
- cunning.
How to deal with difficult people, psychology will help you figure it out. In some difficult cases, it may be necessary to contact a specialist psychologist-hypnologist and tell in detail about the essence of hostility.
How to learn to communicate with people? Learning the art of effective communication
Good for those who have had communication problems since childhood. Psychology recognizes that the right communication with people is a real gift. Not everyone is born with it. There are many books, lectures and podcasts devoted to the art of effective dialogue.
social phobia
The first step is to get rid of the insidious state - social phobia. This is the main enemy of any communications. In the presence of hostility to society, fear of conversations, there can be no talk of any relaxed comfortable dialogue.
The fight against this condition may require the intervention of a specialist, it is not always easy to get rid of social phobia.
Causes of fear of communicating with people and methods for their elimination
Some people prefer to avoid unnecessary conversations, especially with strangers. They look sullen, silent, even embittered. In fact, there are not so many main reasons for the fear of interacting with society:
- low self-esteem, self-doubt appearance, the correctness of beliefs, speech literacy;
- negative experience in the past: incorrect treatment of parents, teachers, unsuccessful public speaking;
- lack of experience in principle: a long life in seclusion, forced "imprisonment" in four walls.
Psychology tells you how to learn to communicate with people: you need to work out the causes of fear, and then get rid of them.
- Awareness of the problem, acceptance. The determination to fix it.
- Regular work to overcome barriers: reading books, doing exercises. You can seek the help of a specialist. People who experience difficulties in verbal interaction can first seek advice online.
- Regularly practice conversations with people: first in the closest environment, then among friends, and then in the audience. The main thing is to do everything in stages, not to rush, to feel confident in your actions.
5 books to improve your communication skills
Here are the best options:
- "Communication skills. How to get along with anyone” (Paul McGee).
- "How to talk to anyone" (Mark Rhodes).
- “I can hear right through you. Efficient technique negotiations" (Mark Goulston).
- "Secrets of communication. The Magic of Words (James Borg).
- How to Win Friends and Influence People (Dale Carnegie)
Basic rules of psychology of communication with a girl
The concept of communication in psychology includes different variants interactions: in a team, with loved ones, with new acquaintances. Particular attention - at the interaction section In our society, the opinion that a man should take the initiative is still leading. Therefore, it is necessary to know the rules of communication with girls. Here are some simple tips to help you get ready:
- the ability to feel the mood of the interlocutor: stop in time if she is not ready for dialogue, be more persistent if she is just a little shy;
- make sincere compliments, wrapping them in beautiful words (not “today the dress is better than yesterday”, but “you are amazing in this dress”);
- the ability to surprise;
- the ability to maintain a conversation and translate the topic in time.
In addition to these moments of conversation, it is important to pump over personal qualities:
- self-confidence, which is easy to read in the voice, look, gestures;
- purposefulness, thirst for life, plans for the future;
- positive energy;
- sincere smile;
- erudition.
Working on himself, any man can at least become an excellent conversationalist with whom he wants to spend the evening.
Much attention is paid to the art of communication in psychology. Effective interaction with people is a guarantee of success and achievement of results. Everyone has the ability to develop communication skills. The best results are achieved if a person is ready to work on himself on his own, and additionally consults with a psychologist. Interaction problems are not always on the surface. Some installations are better to work with: it will be efficient, fast and reliable.
The psychology of communication is the science of interpersonal communications between people. The materials of the section on the psychology of communication prove that without communication, interaction between people is impossible.
What is communication psychology? Every successful man and a developed personality cannot live without communication. Next, we will talk about how to successfully and effectively organize communication between people.
Man is a social being, therefore communication is an integral part of his life. With communication skills, we can adapt in society, but often the minimum skills are not enough. They require constant development and improvement.
First you need to understand the concept of "psychology of communication", which basically implies the features and varieties of communication, as well as the definitions of all concepts that contribute to the achievement of a successful result in working on this task.
The essence of communication and its purpose
Starting a conversation in one form or another, people should be clearly aware of the purpose for which it is being conducted and what the predicted results of the conversation should be.The concept of communication in psychology implies a certain classification of the latter:
- friendly
- intimate
- Business conversation.
According to psychologists, any communication cannot begin if there is no reason for it. As a rule, they are subconsciously generated, and the basis for the success of any communication is the awareness of the motives that drive us in this case.
To understand these motives, we need to pay attention to the need for communication, which arises from our basic needs.
Before the need arises for a conversation with some person, you need to ask yourself why this is. As soon as you answer this question for yourself, then the principle of building a future dialogue, its logical parts, and even possible results will become clear.
Features of communication
The structure of communication in psychology is analyzed by different psychologists. Each offers its own principle of classification.By goals and means:
- In terms of content
- For a variety of goals
- By means of communication used
- material communication;
- cognitive;
- activity;
- conditional;
- motivational.
Speech communication, according to psychologist B. Lomov, is divided into three main levels:
- Macro level. Analyzing this level, it is taken into account psychological condition person at selected time intervals. An analysis of the relationship between a single individual and a group is carried out.
- Mesa level. The structure of communication in this case is considered as a logically completed situation, which in principle can change, and a person is considered in it at certain time intervals.
- Microlevel. It aims to analyze minimum units communications, which are considered as "question-answer".
- Intrapersonal, when a person conducts an internal dialogue, that is, communicates with himself.
- The function of formation and development: when a partner is able to influence the interlocutor.
- Pragmatic.
- A function that allows you to transfer and separate the necessary information according to the degree of importance.
- Structuring and maintaining interpersonal relationships, that is, the ability to build relationships between people.
- Confirmation function (you need not only to know yourself, but also to believe in yourself)
- Primitive, in which communication implies only communication according to the principle of human need. As soon as a person receives what he wants, communication with a communication partner stops.
- Formal, the essence of which is the use of "masks" instead of real emotions.
- Formally-role, which is based on the ratio of social roles.
- Manipulative, the main task of which is to obtain benefits from one of the partners.
- Secular, in which there is no specific subject of communication.
- Spiritual, which is based on the interests of the cause, but at the same time, the mood and emotions of the interlocutor are taken into account.
Components of communication
Communication includes many components, which can be divided into three main components:- Interchange of information.
- Action exchange.
- Perception and assessment of the partner.
The psychology and ethics of communication has its own characteristic features, given which it is possible to organize the communication process and achieve the goals that have been set:
- Ability to speak correctly.
Communication itself begins with the realization that the interlocutor may not understand you the way you planned. In order to avoid this, you need to correctly formulate thoughts using your voice timbre, tonality, emotionality and other qualities. - Understanding.
In communication, you need to be as clear and expressive as possible, because it is much more pleasant to communicate with a person who is open and ready for dialogue.
Some communication tricks
The psychology of communication with people also includes several tricks that will help build communication at the proper level:- Franklin effect
Franklin is considered an outstanding and unusual person who knew how to manipulate people. So, politely asking him to borrow some thing, he thus guaranteed a favor in return for himself. - Ask for more than is required
Ask the person for something that far exceeds your needs. Having refused, a person will have a certain sense of duty, therefore, when he hears a real, but simplified request for him, he will gladly agree. - Mimicry (reflection)
This concept is based on the fact that copying the gestures and facial expressions of the interlocutor improves the communication process. Psychological research suggests that it is natural for a person to sympathize with those who are similar to them. - Names
Even Dale Carnegie noted that the most pleasant sound for a person is the sound of his name. - Listening skills
According to the principles of psychology, in communication it is not necessary to point out to a person his shortcomings. If you want to influence the situation in some way, next time look for some similarities in your opinions and try to start the conversation again with consent. Then the interlocutor will no longer leave the continuation of the conversation. - Rephrase what the interlocutor told you
This is one of the main guarantees of building friendships. Or you can rephrase the phrase you just heard in the form of a question.
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