If you have ever lived in an apartment building, you have probably heard how loud and obnoxious the hum is sometimes. In some cases, the hum is heard when several apartments are connected to one water supply riser, in others, the hum of the pipes gets on the nerves of all residents of the house at the same time. Sometimes this sound can appear and disappear over time, and sometimes the noise from the water supply can be heard constantly.
Why are the water pipes humming in my apartment at night? There may be several reasons for this. Let's look at them in detail below.
Causes of sounds from water pipes, or Why water pipes hum
Most often, the cause of unpleasant sounds in pipes is poor gaskets installed in the plumbing. The sound appears as a result of the resonance of the vibrations of the gaskets and water running through the pipes. Resonance amplifies the sound and carries it throughout the house. In this case, it can be extremely difficult to identify which of the residents in the house has problematic plumbing installed.
If the pipes in the house are not constantly humming, then the cause of the noise is, as a rule, water entering the drain tank of one of the apartments or opening by a tenant
If the humming is observed constantly, then its cause is differences in pressure in the cold and hot water risers. Liquid is squeezed out from one riser to another through a broken tap in one of the apartments. Sometimes valves can be broken in several different apartments at the same time.
Why do water pipes hum when you turn on the tap? The problem probably lies in a poor-quality or deformed gasket. To eliminate noise from water pipes, plumbers with many years of experience recommend starting the fight against this unpleasant phenomenon by finding and replacing a poor-quality gasket.
Methods for finding a faulty tap
To identify an apartment with faulty taps, you need to turn them off one by one from the hot and cold water pipes and listen to whether the unpleasant sound has disappeared or not. As soon as the hum in the pipes stopped, an apartment with faulty plumbing was found.
If you checked each of the apartments in the house using the method described above, and the problem was not solved, it is likely that the sound is caused by the installation of a valve blocking the riser. You can test this hypothesis by turning off the taps supplying water to this riser. If the sound disappears, then the problem lies in the riser valve.
Remember also that if you have a branched water supply system in your basement, containing many valves and valves, any shut-off valves can cause a hum. In this case, determining the cause of unpleasant sounds without an experienced plumber can be very difficult and not as quickly as we would like.
If the cause was still localized, consider yourself lucky. With simple repairs it can be easily eliminated.
What should I do to eliminate the hum?
Not all valves cause hum. The cause of the noise may be mixers or faucets of outdated designs, with valve and semi-turn axle-box faucets.
Modern or joystick type faucets do not have gaskets in their design. Therefore, they cannot enter into resonance with water pipes.
To get rid of noise, sometimes there is no need to buy a new faucet. Often it is enough to dismantle the crane axle box, remove the gasket and fix it or replace it. Such elements often hang freely on the stem or have tapered edges.
The loose gasket should be replaced. And deformed, irregularly shaped ones can be trimmed with scissors. Then the faucet box should be assembled and installed in the water supply. If the repair was carried out correctly, there should be no more noise.
The simplest solution for an outdated valve design is to replace it with a newer ball valve model. High-quality spherical structures cause fewer problems during the operation of the water supply system.
The same advice can be given regarding obsolete faucets. Replacing the old mixer with a new model with one lever is the best solution to the problem.
Why are the water pipes humming at home: other reasons
Breakdowns of water supply valves and mixers are the most common, but not all reasons that can cause noise. In some cases, humming in pipes is caused by factors that are much more expensive and require more effort to eliminate.
Clogged pipes
As the diameter of the pipe decreases, reactive flows of water arise. They cause the pipes to vibrate, which is what causes noise in the apartment.
This problem can only be solved by replacing the clogged section of the water main.
To check if there is a blockage in the pipe, just turn off one of the faucets and look at what is happening in the pipe. If everything on the inside is covered with a thick layer of dirt, then it’s time to change the communication system.
In rare cases, dirt in pipes may accumulate only at the ends of the lines. If you cut the pipes and try to clean the ends, there is a chance that the noise problem will go away. If it does not go away, the only solution is to replace part of the water line.
It is worth noting that not only metal, but also plastic and polypropylene pipes are susceptible to clogging. The reason for the accumulation of dirt is the difference in the diameters of the pipes and hoses of the mixers.
Poorly secured pipes
Vibration can be caused not only by dirt and deposits inside pipes. If during installation the water supply was not properly secured to the walls, then when the tap is opened suddenly, a water hammer may occur and, as a result, vibration of the water supply.
That is why it is so important to monitor the quality of installation even at the stage of installing a new water supply system. Construction companies that value their reputation always make sure that the installation of water pipes, even in small details, is carried out in accordance with all technical rules.
A method for eliminating the problem of noise due to poorly secured pipes is to install special fasteners on the water supply system, fixing it in the correct position.
Why do water pipes hum when the tap is closed?
If, regardless of whether the taps in your home are closed or open, you can hear the hum of the water supply in the apartment, you need to start fixing the problem from the basement.
In the basement, find the riser from which your water supply is fed. This is easy to do if you compare the location of the risers with the layout of your entrance. You can also find your way around the stairs.
If you find a water leak in the basement, then you can hardly do without calling a plumber. Contact the organization that services your home and call a specialist. He will have all the necessary tools with him and will likely be familiar with the plumbing connections in your basement.
In addition, this way you will not leave the residents of the entrance without water by turning on something incorrectly or accidentally damaging a valve. It is also important to remember that in winter the temperature in the main line can be very high. Repairing such a line requires special care, as it is fraught with burns.
If no water was found in the basement as a result of the inspection, then it is necessary to ask the neighbors if they have something leaking.
It is not difficult to identify a bad gasket in a kitchen faucet. Damage to the gasket allows hot water to flow into the cold water faucet because the pressure in the riser with hot liquid is almost always higher.
If a survey of neighbors does not bring results, then you can walk along the main line and try to determine by ear the blockage in the narrow places of the pipe. Most often, pebbles get into valve bodies or at the junction of two pipes. To check the valve, you can also try to see if anything is preventing it from opening and closing completely.
Periodic noise
The answer to the question of why water pipes hum when you turn on the water in a neighboring apartment often lies on the surface. Having examined your neighbors' plumbing, you will probably find valves and faucets of an outdated design, or faucets with poor-quality gaskets, or a section of the water pipe that has not been changed for a long time.
Not every neighbor will agree to start repairing the water supply at your first request. People may have their own views on the problem of water pipe noise, or they may not want to spend their time and money fixing a problem that, moreover, does not seem like one to them.
Knocking in the highways
How to find the source of knocking in pipes? For this you will need keen hearing. If strong blows are heard from time to time, then the best solution would be to replace the valve that shuts off the riser. Plumbers from housing and communal services are required to replace such units at the request of residents.
A knock in the pipe may be due to a change in the temperature of the water in the riser or to the hot water supply. To identify the problem in such cases, you need to inspect the pipeline and mark the places where the water supply comes into contact with other stationary objects.
Poorly secured sections of the water line are secured with staples, anchors or welded to eliminate knocking.
You can also eliminate the contact of two pipes by creating a gap between them, and thus get rid of knocking in the lines.
1. 1 Downstairs neighbors complain about the noise of water at night. My common-law husband and I live in a communal apartment, and it often happens that we wash ourselves or wash the dishes at night. Is our neighbors' complaint justified? 2 Also, the neighbors from downstairs constantly write a statement against us to the police, saying that our puppy (miniature pinscher for sale) allegedly runs around the room at night. But our puppy sleeps in the kitchen, and even if he runs around at night, he runs around the kitchen or hallway. He doesn’t bother his neighbors in the apartment, no one is against the puppy, but the neighbors downstairs constantly write a statement to the police. Tell me, are these statements true?
1.1. Of course they can write. No one has the right to prohibit them from doing this. But you can simply deny everything and refer to a hostile relationship with your neighbor because of which she writes unfounded complaints. Moreover, you can also write complaints about the neighbors below that they... knock on your ceiling with a mop. And they will also be required to consider your application and require explanatory notes from the neighbors below. I think that sooner or later they will understand that they are not the only ones who can write unfounded complaints and will calm down.
2. I bought a smartphone, less than 14 days have passed, when recording video in silence there is the sound of water or something similar, there is a lot of noise in the photo from the front camera, everything is not very clear on the regular camera, the network is often lost and you need to configure it every time you reboot the phone Internet and mms again (request for settings). Can I contact the store to request an exchange for another phone of the same value? The store's hotline says that I should contact the service center.
2.1. You need to contact the store with a written claim based on the Civil Code norms for an exchange or refund.
2.2. The responsibilities of the service center include identifying equipment defects and making decisions on further actions.
If you refuse the phone due to defects, then contact the service center
If you refuse the phone simply because of “cooling”, then go to the retail outlet, simply return the goods and to Consumer Rights Protection (if anything happens)
2.3. Hello. Law of the Russian Federation dated 02/07/1992 N 2300-1 (as amended on 05/05/2014) “On the protection of consumer rights” Article 18. Consumer rights when defects are discovered in a product 1. The consumer if defects are found in a product, if they were not specified by the seller , at its own discretion, has the right to: demand replacement with a product of the same brand (same model and (or) article); demand replacement with the same product of another brand (model, article) with a corresponding recalculation of the purchase price; demand a proportionate reduction in the purchase price; demand immediate free elimination of defects in the goods or reimbursement of costs for their correction by the consumer or a third party; refuse to fulfill the purchase and sale agreement and demand a refund of the amount paid for the goods. At the request of the seller and at his expense, the consumer must return the defective product. In relation to a technically complex product, if defects are discovered in it, the consumer has the right to refuse to fulfill the purchase and sale agreement and demand a refund of the amount paid for such a product or make a demand for its replacement with a product of the same brand (model, article) or with a different product. brand (model, article) with a corresponding recalculation of the purchase price within fifteen days from the date of transfer of such goods to the consumer. After this period, these requirements are subject to satisfaction in one of the following cases: detection of a significant defect in the goods; violation of the deadlines established by this Law for eliminating product defects; the impossibility of using the product during each year of the warranty period in total for more than thirty days due to repeated elimination of its various deficiencies. The list of technically complex goods is approved by the Government of the Russian Federation.
For information: Having a touch screen is a technically complex product. And it is only subject to repair, but after the amendment of Art. 18. on the protection of consumer rights, you have the right to use a technically complex product for 15 days, and during this period, if a significant defect is identified in the product, exchange for a new one, exchange for another product, if there is a difference in price, either you or the store will compensate (here I think understandable), you can also refuse the purchase and sale agreement by demanding MONEY back.
Write a claim in 2 copies, demand an exchange or refund. Send the first copy by mail or hand it in against signature. If refused, go to court. BUT before that, go to the service center and have them give you a certificate confirming the presence of the faults you specified. It is possible that with this certificate the goods will be immediately exchanged for you in the store. Good luck. IN.
3. Is the district police officer obliged to work with neighbors who are emitting loud water noise? Including at 6.30 am. It prevents me from sleeping. How to submit an application?
3.1. Hello, there is noise from the water supply pipe, so you need to contact the resource supplier - water workers, or the management company to check the hydraulic system.
4. There is a lot of noise from the water in my apartment when the upstairs neighbors use the shower. Where to contact?
4.1. There is a lot of noise from the water in my apartment when the neighbors upstairs are using the shower. Where to contact?
You have the right to write an application addressed to the local commissioner, who must conduct a conversation with the neighbors.
5. A neighbor wrote a statement to the police, saying that we drink, make noise, have company, and at our home, too. But this is a lie, we have two children, one newborn, and in principle, neither I nor my husband drink alcohol at all, even on holidays. And there can be no question of strangers in the apartment, the children are still very small. I want to sue for libel. What documents can I provide in my defense?
5.1. If you want to sue for libel under Article 128.1 of the Criminal Code of the Russian Federation, you need witnesses who can confirm that you do not drink or make noise and do not bring company into your apartment. This is the most important thing for you.
5.2. Good day! A statement about libel as a crime (if you are accused of committing a crime) should be filed not with the court, but with the police, but in this case this is pointless, since you will receive a standard refusal to initiate a criminal case. The neighbor is not accused of committing a serious crime. In itself, the neighbor's appeal to the police also does not constitute a crime - slander, since she has the right to apply for protection of her rights. Therefore, under the first part of Article 128.1 of the Criminal Code of the Russian Federation, there is no reason to go to court as a private prosecution in this case. You also have the right to go to court with a claim for the protection of honor and dignity and recovery of moral damages, but even in this case, since the neighbor is most likely an elderly person, you are unlikely to receive any significant compensation for harm; most likely the court will proceed from considerations that the neighbor was mistaken about your committing an offense (breaking the silence, among other things) and will not establish her guilt. If, on the basis of a statement from a neighbor, a case of an administrative offense has been initiated against you, then the internal affairs bodies will prove your guilt, but if no guilt is established, the materials that have been collected and there are documents that you can present to the court. These are usually explanations from the parties. In addition, witness testimony can be evidence in court.
6. My neighbors complain about me because my water makes noise after 11 o’clock, i.e. I wash myself and thereby apparently interfere with their sleep. But I don’t do anything loud, the water is just making noise, I don’t have any noise or music. Please help me understand this situation.
6.1. Where are the neighbors complaining? It is not forbidden to wash after 11, wash for your health. If the noise from the water exceeds the norm, then this is a problem for the management organization.
7. Neighbors complain about noise at night and during the day, the walls are thin, but basically I can’t drink water at night, relieve myself, even sneeze or cough, despite the fact that I sleep very poorly, my sister came for the weekend, and that’s where the nightmare really began. to the point that I am now facing eviction. You can’t talk in a normal tone during the day, either. What to do?
7.1. Hello, Olesya!
Ignore these comments. If this fails, invite your neighbors to go to court to resolve this issue.
7.2. Good afternoon Don’t react, you are not violating anything, and if they write unfounded complaints against you, you can write a statement against your neighbors about this yourself. You can also complain to the housing inspector.
7.3. Hello! In this case, you do not need to notice such comments. If you are insulted, you have the right to go to the police and to the court. Take video as evidence.
8. Sample complaint about an alcoholic neighbor who leads drunken groups and is constantly making noise.
8.1. Good day. There are no sample documents on the site. Drawing up documents on the website is a paid service. You can either search for examples on the Internet or write in free form in your own words.
9. Our air conditioner was installed poorly, water flows onto the neighbors’ canopy, the air conditioner is noisy. They promised a guarantee, but they said they forgot. And in the end they don’t give a guarantee if you need it. They say come to the office and get it! Is it possible to force them to do everything humanely? So that the water doesn’t leak onto the neighbors’ balcony and the noise is quieter? And as soon as they installed it, the neighbors are already running around complaining.
9.1. What do you mean by “humanly”?
Write a written complaint regarding the quality of the air conditioner installation. If the noise level of the air conditioner is higher than the level set by the manufacturer, then also write a claim to the seller for replacement of the product or for its repair.
10. During the inspection of the hot water supply system, the inspector did not make any complaints based on my words about the noise in the pipes and rusty water from the tap, although she herself heard and saw everything. I had to add it to the act myself, but it wasn’t recorded. As a result, the conclusion is not in my favor!
10.1. Good morning! Re-inspect your premises, document your complaints and take advantage of the new findings
All the best!
10.2. Good afternoon, dear visitor!
In this case, submit a written complaint to the prosecutor's office.
Good luck and all the best to you, thank you for contacting us!
11. The noise (water supplied under pressure) from a 24-hour open (located in an open area) self-service car wash interferes with life. It is impossible to open the windows in the apartment.
The car wash is located 100 m from a residential apartment building and is located on private land.
Which authorities should you contact and what regulations should you rely on when applying?
The purpose of the appeal is to dismantle a self-service car wash.
11.1. Good afternoon. If noise bothers you, call Rosportrebnadzor to measure the noise. If it exceeds the permissible values, you can demand elimination of the violation of your rights.
12. Our neighbors, when they turn on the water, it makes so much noise, they can go wash at 1 am in the morning at 6.00, maybe even earlier. In one word, I didn’t rest a single day on vacation; my wife and child moved to another room. The child is scared.
12.1. Hello!
Try to talk with your neighbors about this topic, since the law does not regulate the time when the water is turned on in the apartment.
I wish you good luck and all the best!
12.2. Call the housing inspector and complain. There are permissible noise levels in residential premises in gigahertz and decibels. Let them inspect the premises of you and your neighbors. After this, write a motivated complaint to the housing and communal services or HOA.
13. My neighbor’s pipes pass through my house and there is a lot of noise when he opens the water. The neighbor has his own route to which he can join, do I have the right to cut off his pipes?
13.1. Good afternoon First, through the court, you need to oblige the neighbor to reconstruct the route, and then just cut it off, otherwise this is arbitrariness and a criminal offense.
14. The neighbors hid all the pipes, but did not soundproof them, and now I can hear the sound of water from them, as if I had opened a tap.
14.1. Hello Unfortunately, the noise level is quite acceptable. So you have no place to complain. Thank you for your contact to our site, good luck to you and all the best.
14.2. Hello! In this case, you can only resolve this incident in court. Conducts an examination on this circumstance
15. The neighbors upstairs have faulty taps that make a loud noise when they use water, and they create this noise at night too. Attempts to talk to them led nowhere. What to do?
15.1. Hello! If the taps do not violate the permissible noise level, there is nothing you can do. If silence is violated, you must file a complaint with the district (city) administration or the district police officer.
16. The neighbor’s bathroom is located across the wall from our kitchen-living room (Finnish layout), the sound of water wakes everyone up any time they want to wash. Either the wall is too thin, or the plumbers made crooked wiring for them... The management company avoids solving the problem and suggests writing to Rospotrebnadzor demanding an examination of the noise level. The neighbors did not find any redevelopment. What laws do I need to refer to when contacting Rospotrebnadzor with a request to examine the noise level and what are the prospects for such cases?
I will be grateful for your answer.
16.1. Good day to you. Everything you've been told is correct. It is necessary to measure the noise level by Rospotrebnadzor. With respect to Advocate Derevianko S.Yu.__
16.2. Hello Ivan
There is no need to refer to any laws. Just describe the problem, that's enough.
They will respond to your request within a month.
You can also write to the housing inspection
Thank you for visiting our site.
Always happy to help! Good luck to you.
16.3. Hello. Rospotrebnadzor is contacted without any reference to the law. Just submit an application for noise level measurement.
All the best. Thank you for choosing our site.
17. The neighbor’s bathroom is located across the wall from our kitchen-living room (Finnish layout), the sound of water wakes everyone up any time they want to wash. Either the wall is too thin, or the plumbers made crooked wiring for them... The management company avoids solving the problem and suggests writing to Rospotrebnadzor demanding an examination of the noise level. The neighbors did not find any redevelopment. What laws do I need to refer to when contacting Rospotrebnadzor with a request to examine the noise level and what are the prospects for such cases?
I will be grateful for your answer.
17.1. “What laws do I need to refer to when contacting Rospotrebnadzor with a request to examine the noise level and what are the prospects for such cases?”
Yes, just describe the situation in your application in any form.
18. Is it possible to wash at night? The water is noisy! Is this considered a violation?
18.1. Is it possible to wash at night? The water is noisy! Is this considered a violation?
It does not count, since the noise level does not exceed permissible standards, and given the living conditions in a communal apartment, the noise of water from the shower (for example) in no way creates the level of noise that disturbs sleep.
18.2. Is it possible to wash at night? The water is noisy! Is this considered a violation?
Hello! You can wash at night. This is not considered a violation of the silence law.
18.3. Hello! Of course you can wash at night, there is no disturbance in the silence
Good luck to you
Thank you for visiting our site.
18.4. Is it possible to wash at night? The water is noisy! Is this considered a violation?
Good afternoon In your apartment you can wash at any time of the day. The water noise level cannot be higher than the maximum permissible parameters. All the best!
18.5. Good day. Why is this noise? Wash for your health. No one will punish you for this. There is no need to be afraid of administration to such an extent. If you work with a drill and break it, then there will be a violation.
19. Where should I go if the cold water pump in the basement of an apartment building is very noisy (I live on the 1st floor, right above the pump?
19.1. Contact Rospotrebnadzor and they will take noise measurements in the apartment. If the noise level exceeds SanPiN, the management organization will be issued an order to eliminate the violation.
20. A neighbor from downstairs came to us and complained that the water in our bathroom was noisy. Is this against the law? Thank you in advance.
20.1. A neighbor from downstairs came to us and complained that the water in our bathroom was noisy. Is this against the law? Thank you in advance.
Yes it is. This is a violation.
21. Is the noise of water from a tap or a shower in the bathroom a disturbance to the neighbors behind the wall, or to neighbors downstairs?
21.1. Is the noise of water from a tap, a shower in the bathroom for the neighbors behind the wall, or for the neighbors downstairs, a violation of the silence.
If your neighbors hear the sound of water, it is not your fault. You didn’t build the house, the claims are against the builders.
22. The neighbors’ water makes a lot of noise at night.
22.1. And what? This noise does not fall under administrative liability for disturbing the silence. You can contact your management company, they will fix it if the cause is faulty operation of the risers.
22.2. It all depends on the causes of the noise. Talk to your neighbors first. If the noise is not their fault, write a statement to your management company or HOA. There may be noise due to a technical malfunction of the water supply system.
22.3. Hello! In this case, you need to talk to your neighbors about the noise. Perhaps it’s not even the fault of the neighbors, but of the management company, the HOA.
23. A problematic neighbor lives across the street. Either he listens to music loudly, or he takes friends with him. Always making noise. I called the police at night and wrote a statement. The next night I discovered that our Internet cable had been cut and the shield had been torn out. I called the police, they came, but they didn’t accept the complaint about the cable, the neighbor didn’t open it. The next morning, after talking to the neighbor, he denied everything. What to do in this situation, because it is not the thief who is caught. The walls in the house are very thin, and if they had just torn them out, we would have heard, but here it is clear that they used the screwdriver silently. What should I do?
23.1. Good day!
You noted correctly - not caught - not a thief. Until you have evidence of their guilt, they are innocent.
24. My sister brought a guy, he drinks with her and takes his friends, they make noise, swear, and yell, after 23:00 we ask them to leave the apartment, they send us and continue to sit and drink, and during the day there is peace from them no, the door to the apartment is swung open, drunk people walk back and forth and yell, disturbing me, my child and husband, the apartment is municipal and this guy is not registered in it, how to calm this guy and sister down and stop this mess, the police are not helping at all?!
24.1. If the police are inactive, contact the prosecutor's office about this.
24.2. Only with the help of the police
25. Is there any law on noise in summer cottages? And do neighbors have the right to pour water (after washing dishes, floors, etc.), and also, excuse me, with little need, directly onto the roadway between houses?
25.1. Hello!
According to Art. 1 of the Law of the Samara Region dated January 13, 2014 No. 7-GD “On ensuring peace and quiet of citizens at night in the territory of the Samara Region”, night time means the time from 22:00 to 8:00 local time, and in the period from June 1 to August 31 - time from 23:00 to 8:00 local time.
If citizens make noise in the above cases, this is an administrative offense under Part 1 of Art. 2.1. Law of the Samara Region of November 1, 2007 No. 115-GD “On Administrative Offenses in the Samara Region”.
An application for the above offense must be submitted to the local government body (which has an administrative commission) in accordance with clause 2 of Art. 11.1 of the Law of the Samara Region of November 1, 2007 No. 115-GD.
As for pouring sewage onto the road, as well as dealing with natural needs, this can be classified as petty hooliganism in accordance with Part 1 of Art. 20.1 Code of Administrative Offenses of the Russian Federation. In this case, you need to file a statement with the police.
26. Problem with the developer! In the new house you can hear the sound of water from your neighbor.
26.1. Write a complaint.
27. The neighbor downstairs complains about noise, moving furniture, gurgling water, loud conversations. I live alone, in my sister’s apartment. Guests are extremely rare, I’m already trying to fly around the apartment. Recently, a neighbor began her threats with a question about property/non-ownership, saying that a fine should be imposed on me, as a person not registered in this apartment and interfering with the lives of good people. Of course, I want to know my rights in this situation.
27.1. If the violations are not confirmed by anything other than her words, then you have nothing to fear. Just bear with it.
27.2. Hello. YOU have the right to visit your sister. There is nothing illegal about this.
28. Please help, there is a neighbor opposite who drinks every day, there is a stench from them, noise and din. leads the whips to himself. The police shrug their shoulders, saying he’s a pensioner and doesn’t work. They don't even give you a sample application...
28.1. ---Hello, you can find a sample at the police. write a statement there. Best wishes.
28.2. The police shrug their shoulders, saying he’s a pensioner and doesn’t work. They don't even give you a sample application...
drones don't want to work. write a statement in any form and hand it in to the OP against signature, let the district police officer conduct an “educational program” with him every other day. if there is active inaction, a complaint to the prosecutor's office. to activate agility.
29. A neighbor in the area above drains water from the pool onto my area (I hear the sound of water and the ground on the area on his side gets wet). Another co-wife built a bathhouse 1-1.5 m from our fence, I can’t say where the drainage is from there... When examining the ground from her side, I saw a hole in the ground and damp earth next to and around on my site. Where should I contact? How to prove it, because they drain mostly late at night. Thank you.
29.1. First, contact the administration of your settlement to carry out an inspection, and then we will see. You may have to go to court
30. House-wide hot water meters were installed under my apartment and they make a lot of noise, what should I do?
30.1. Contact the management company or those who installed the meters
30.2. Contact the housing department. Let them solve the problem. If they don't help, go to court. For more detailed advice, I recommend contacting any lawyer on this site personally.
31. We bought a water cooler with compressor cooling, but it makes a lot of noise when cooling. Can we return it to the store or exchange it for another one!
31.1. This is what cannot be returned. The rest is possible. SCROLL
NON-FOOD PRODUCTS OF GOOD QUALITY,
NOT SUBJECT TO REFUND OR EXCHANGE FOR A SIMILAR
PRODUCT OF OTHER SIZE, SHAPE, DIMENSION, STYLE,
COLOR OR CONFIGURATION
List of changing documents
1. Goods for the prevention and treatment of diseases at home (sanitary and hygiene items made of metal, rubber, textiles and other materials, medical instruments, instruments and equipment, oral hygiene products, spectacle lenses, child care items), medicines
2. Personal hygiene items (toothbrushes, combs, hairpins, hair curlers, wigs, hairpieces and other similar products)
(clause 2 as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)
(see text in the previous edition)
3. Perfume and cosmetic products
4. Textile goods (cotton, linen, silk, wool and synthetic fabrics, goods made from non-woven materials such as fabrics - ribbons, braid, lace and others); cable products (wires, cords, cables); construction and finishing materials (linoleum, film, carpeting and others) and other goods sold by the meter
(clause 4 as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)
(see text in the previous edition)
5. Sewing and knitted products (sewing and knitted linen products, hosiery products)
6. Products and materials in contact with food, made of polymer materials, including for one-time use (tableware and kitchen utensils, containers and packaging materials for storing and transporting food products)
7. Household chemicals, pesticides and agrochemicals
(as amended by Decree of the Government of the Russian Federation dated October 20, 1998 N 1222)
(see text in the previous edition)
8. Household furniture (furniture sets and sets)
9. Jewelry and other products made of precious metals and (or) precious stones, cut precious stones
(clause 9 as amended by Decree of the Government of the Russian Federation dated September 19, 2015 N 994)
(see text in the previous edition)
10. Cars and motorbikes, trailers and numbered units for them; mobile means of small-scale mechanization of agricultural work; pleasure boats and other household watercraft
11. Technically complex household goods for which warranty periods are established (household metal-cutting and woodworking machines; household electrical machines and appliances; household radio-electronic equipment; household computing and copying equipment; photographic and film equipment; telephones and fax equipment; electric musical instruments; toys electronic, household gas equipment and devices)
(as amended by Resolutions of the Government of the Russian Federation dated October 20, 1998 N 1222, dated February 6, 2002 N 81)
(see text in the previous edition)
12. Civilian weapons, main parts of civilian and service firearms, ammunition for them
(Clause 12 introduced by Decree of the Government of the Russian Federation of October 20, 1998 N 1222)
13. Animals and plants
(Clause 13 introduced by Decree of the Government of the Russian Federation of October 20, 1998 N 1222)
14. Non-periodical publications (books, brochures, albums, cartographic and musical publications, sheet art publications, calendars, booklets, publications reproduced on technical media)
(Clause 14 introduced by Decree of the Government of the Russian Federation dated 02/06/2002 N 81)
32. The noise of water is understandable... But I have 24/7 structural noise of varying intensity (sometimes with squealing, grinding) from an ancient refrigerator... Vibration of the floor, furniture... Is this also NORMAL?
32.1. It is not normal. Write to the housing inspectorate demanding an inspection, Marina.
Have a nice day
33. We live in a small family, a young alcoholic guy rents a room in the section, takes friends, they make noise at night, the owner of the room does not react, what can be done to stop this. I have a 10-year-old child and a retired mother.
33.1. Good morning, write a statement to the district police officer
34. The family of the district police officer live above us in the apartment, they make noise at night, shake rugs at the residents, and pour water from the balcony. His wife is rude and provokes all people into conflict. Please tell me where to complain? Will the complaint against 02 affect his work in the authorities?
34.1. Good night. Yes it will have an impact.
34.2. File a complaint with the police and the prosecutor's office.
35. The always drunk neighbor complains that the water makes loud noise if we wash ourselves late. The last time she said that she wrote a statement against us. Should we be afraid? Are showers really noisy after 10pm?
35.1. Hello! No, there is absolutely nothing to be afraid of
36. Tell me, is the noise of water in your neighbors’ bathroom at night a violation of the law on silence? The upstairs neighbors (who rent an apartment) constantly shower and wash themselves after midnight, sometimes even at one or two in the morning. The same thing happens early in the morning - at 6-6.20 am on weekdays and sometimes on weekends. Sometimes two or three of them spend the night there, and as a result, the washing takes a long time. At the same time, their bathroom door knocks loudly and the floors squeak. Personally, this makes it very difficult for me to rest, although other neighbors may not hear anything. My attempts to simply talk to the neighbors upstairs were unsuccessful. Is it possible to influence them with the help of a local police officer if there are no other witnesses?
36.1. contact us, you can and should influence
37. The neighbors above have a cold water tap that is constantly open... as a result, it makes noise around the clock as it drains into the sewer... the neighbors do not respond to requests to fix it... Tell me what to do?
37.1. Hello. Contact the Criminal Code and the Housing Inspectorate.
37.2. Contact the management company. But I doubt its effectiveness. Talk to your neighbors, there may be a problem with the plumbing and this is temporary.
38. I have been going to the housing office for a month now. I am leaving requests due to the noise of flowing water in the basement of the apartment building where I live. And also due to barely warm batteries. The temperature in the corner room does not reach the norm by 2-3 degrees during the day and 3-4 degrees at night. The last time, a week ago, I wrote an application to draw up a report about the inconsistency of the temperature in the living room. No reaction so far. Tell me what to do.
38.1. Hello. Write a free-form complaint to the State Housing Inspectorate.
39. The upstairs neighbor installed a water pump above the bedroom. The noise is very disturbing. Did he have the right to do the redevelopment in this way?
39.1. No, I had no right. A project for the refurbishment of residential premises must be properly agreed upon, and with such redevelopment (re-equipment), the project will never be agreed upon, since this is a violation of SNIP standards.
40. We installed new faucets and mounted them into the wall, in a modern way, now the neighbor is complaining about the noise of the water, WHAT TO DO...
40.1. Check the animal court before the trial or change the mixture or wash the court.
41. In the bedroom you can hear noise from the booster pump for supplying cold water. A complaint was filed with Rospotrebnadzor. Rospotrebnadzor conducted an examination, which showed an excess in all ranges. In October 2014, by a court decision, the management company (MC) was found guilty and fined under Article 6.4. The noise continues to this day.
Questions:
1. How often can I do such an examination to hold the management company accountable?
2. Shouldn’t the court, in addition to imposing a fine under Article 6.4, oblige the source of noise to be eliminated?
41.1. go to court with such demands yourself
42. Neighbors are building on their plot, they don’t touch my plot, I’m worried about water pollution and noise.
42.1. what's the question, anything can worry you
43. There is a car wash in the courtyard of our house. In addition to the constant noise of water, they have a dog that runs around without a dog and barks at passers-by around the clock. It is impossible to sleep with pigeons, etc. At my request, the authorities refused to tie up the dog on their territory. They said that they were not going to take any measures, that if it interferes with us, then it’s our problem. What to do?
43.1. Dog with a collar? If not, complain to the district administration, they must take measures to catch the stray animal. And if he barks at night, call the police.
44. I wash the dishes. I take a shower after 12 o'clock at night. A neighbor on the floor below complains about the noise of the water. Are there time limits on using the amenities? Are water and sewerage centralized? Do we not use any pumps?
44.1. Hello)
Your neighbor is “not all at home”)))
Never mind))
Wash the dishes when it’s convenient for you)))
44.2. Until your neighbor shows you a report on the measurement of the noise level in her apartment at the moment when you are doing hydroprocedures, carried out by Rospotrebnadzor, there is nothing to talk to you about.
45. At what time can we carry out hardening procedures at home, accompanied by noise (water, spanking) and listen to music?
45.1. Any time until 23-00
46. Neighbors organized a bathroom in the living room in the adjacent apartment. The noise from pouring water, the rattling of basins in the bathroom at night and during the day is constant. Where to complain? Is it possible to force the bathroom to be cleaned?
46.1. Hello. Complain to your local administration.
46.2. You can force it.
When carrying out redevelopment, bathrooms and kitchens cannot be located above and below the living rooms of the lower and upper floors, respectively.
47. Today I bought an irrigator at the pharmacy, but it doesn’t work well - the motor noise is uneven, it doesn’t pump water at all, it turns off on its own. I want to return it to the pharmacy without any problems. Tell me, please!
47.1. Yes, you have the right. Write a claim for the return of goods on the basis of Article 18 of the Law on the Protection of Consumer Rights.
48. My neighbor complains about the noise of the water in the bathroom. The fact is that his bedroom is located next to the wall of my bathroom. And he threatens to contact the police and the FSB. Is the sound of water a disturbance?
48.1. Hello! No, there are no violations in this case.
48.2. Yes, let him contact, especially the FSB, they will have fun there
49. A neighbor complains about the noise of the water. The fact is that across the wall from my bathroom is her bedroom, and she supposedly wakes up from this. And I can swim at night too. Can she complain anywhere? Yes, by the way, our house has thin walls, I often hear the upstairs neighbors running and laughing and turning on the water, but it doesn’t bother me.
49.1. No, you are not breaking the law, suggest that your neighbor install soundproofing.
50. A neighbor complains about noise from our apartment (coughing, shoes, noise of water, child talking loudly). There is no music or loud feasts. How valid are his claims?
50.1. His claims are not valid. You do not commit actions to disturb the silence at night. (loud music, feasts, fights). There are no grounds for bringing to administrative responsibility. Even if he writes a statement, they refuse, there is no corpus delicti.
23.11.2011, 13:44
The neighbors below or above have a faulty faucet. When the water is turned on and off, there is a wild rumble, whistle and shaking of the pipes here and apparently throughout the riser. While the water is flowing, there is also a hum, but not so strong. I can’t figure out who it is. The water turns on 40 times a day and I no longer have the energy to listen to it. On weekdays at home only if you are sick with a child. But in the evening or on weekends it’s just terrible. How to understand what floor it is on and what to do? We live on the 5th floor, I already checked on the 4th and 6th... not them. At the height of the noise they were quiet.
23.11.2011, 13:57
Walk around all the apartments and ask to turn on the taps one by one. It’s better to walk in two or three people, i.e. with those neighbors who have already been checked. I think everyone is interested in not having this noise.
To eliminate noise, you just need to replace the gasket on the stem, which directly plugs the hole in the valve seat. Or at least remove the chamfer from this gasket - cut off the edge in a circle with a knife.
23.11.2011, 14:49
Thank you. Today I'll try to walk through the apartments. I'm afraid that not everyone will be allowed in.
Arkasha's mom
23.11.2011, 14:51
23.11.2011, 15:13
We have the same nonsense here. And the worst thing is that there is a roar at night and in the morning, when we are already sleeping, we constantly wake up in horror, as if someone is banging on the door, and the pipe is shaking, because one of the neighbors also has a faulty faucet.
We were luckier))). This (we suspect) granny gets up late. So the noise is only during the day and evening. But on weekends it sometimes wakes me up.
Arkasha's mom
23.11.2011, 15:17
23.11.2011, 15:22
This (we suspect) granny gets up late. So the noise is only during the day and evening. But on weekends it sometimes wakes me up.
Tell your granny that your friends' faucets fell off due to such vibration and they flooded 5 apartments. Granny will get scared and call a plumber :))
23.11.2011, 15:24
Good Birder
23.11.2011, 15:34
I’m still thinking about going and checking with everyone, because I don’t have the strength to listen to it anymore. I’ll probably go crazy with all this noise in the apartment :). Not only are these pipes rattling, but the floors of the upstairs neighbors are creaking terribly.
How do people feel about your desire to check the taps? We’ve just been living here for the first year, we have our own apartment, maybe not everyone will want me to come to them to check :).
Definitely not all of them)) An elderly neighbor from downstairs clung to me in the elevator - isn’t water flowing at night? She convinced me that it was not with me, politely, sympathetically... Three days later her husband dragged himself in to listen to where I could not find it. It's already tense. Was sent. Who exactly is he to test, teach and suspect me? Let the plumber go and look. You still have at least something buzzing there, but you see mine pouring constantly...
Good Birder
23.11.2011, 15:35
Hang up a notice in the entrance that those whose faucets are humming in such and such apartments are ready to replace the gasket on their faucet themselves
I myself had the same desire when our neighbors had the same garbage, but didn’t have time, they fixed everything themselves :)
As an option
Arkasha's mom
23.11.2011, 15:38
Yes, we’re thinking of calling a plumber to check everything, I won’t go myself.
23.11.2011, 15:47
23.11.2011, 15:53
We have the same theme in our house. It’s especially unpleasant to hear this noise at night...and also, because of this, the connections on the pipes become loose and begin to leak...I’ve already had to call plumbers a couple of times.
We know in which apartment the faucet is faulty, the owners don’t care, they’ve even called a technician from the housing office to straighten their brains out.
23.11.2011, 15:53
I spoke to the plumber this morning and he said that he couldn’t do anything about the inadequacies. I won’t put up an ad yet, I’ll try to find it this way. I definitely won’t repair it at my own expense. This is what will happen if we find it and this “miracle” sends us...then I don’t even know.... My husband has already suggested doing a couple of nasty things...but this must be done anonymously, and if they know by sight who did it, maybe consequences. I’m not a supporter of messing with neighbors, of course, but if nothing helps, I don’t even know what to do.
23.11.2011, 16:08
drip on the brain - publicly, verbally and in print - the entrance must know its “heroes”
Perhaps it will get through.
23.11.2011, 16:10
Formally, because of a noisy faucet, they may not be allowed into the apartment, and the door may not be opened, and they may sneeze at announcements in the entrance that threaten to flood due to the vibration of the pipe...unfortunately, there are such inadequacies.
They don’t even respond to an offer to supply a new high-quality axlebox for free.
But is it a matter of axle boxes? In my parents’ apartment, the riser also made noise when someone used the water, and the pipes shook. But I had a feeling that it was just an air lock somewhere in the line. There is no problem now. But I think the plumber completely emptied the riser and filled it again in some proper way.
23.11.2011, 16:10
and also with a plumber
Cat Oddball
23.11.2011, 16:17
Tell your granny that your friends' faucets fell off due to such vibration and they flooded 5 apartments. Granny will get scared and call a plumber :))
Some grannies don't care. I ended up changing the mixer myself, at my own expense - it was enough.
24.11.2011, 10:34
24.11.2011, 11:07
Yesterday evening I went to the office, it turns out the plumber came into our front door this morning and heard this roar. This, as I thought, was a pensioner on the first floor. He promised to do everything for her today. So everything went without my participation.
Congratulations!
everything worked out quite well
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