The website Kvartplata.info is the official resource of the State Unitary Enterprise All-Russian Central Communal Enterprise “Housing Economy”. The organization specializes in interaction and settlements with enterprises in the housing and communal services sector. Over the course of three decades of work in the segment, the company has been developing, implementing and improving new, effective schemes for dealing with various situations in the context of constantly changing legislative norms in the housing and communal services sector:
- Development of the necessary software.
- Optimization of payment collection processes from the population.
- Generation of invoices with subsequent printing.
- Solving problems directly related to paying for utilities.
Rent info personal account
To take advantage of the full range of advantages and useful functions of the site, the management organization needs to create a personal account for one or more employees. To create an account in the name of the site administration, you need to send a corresponding request on behalf of the organization. The number of accounts per enterprise or company is not limited. Information for working with your personal account is transmitted in encrypted form. To receive it, you need the digital signature of an employee of the organization that sent the registration request.
Kvartplata.info meter readings
In accordance with the rules for entering readings read from metering devices, the received data is filled out on the reverse side of the “Invoice-Notification” document. Current readings should be entered in the dedicated fields, but only for those numbers of metering devices and services for them that are printed on the appropriate form.
Regardless of the month of payment, only current readings must be entered in the form. At the time of payment, readings are accepted only for the month in which payment is made. There is no need to indicate the actual volume of consumption, as well as the values of previous periods.
KvartplataRoom
This section of the site provides detailed information on paying for utilities and housing. Here is just a small list of available information:
- How to protect your rights when paying for utilities.
- What subscribers should receive and can demand for their money.
- How to pay utility bills correctly.
- How a utility bill is formed and what it means.
Today, ordinary citizens, representatives of public organizations, human rights activists and lawyers, as well as employees of enterprises in other related areas, take an active position in matters of filling the portal.
Advice from Sravni.ru: Information on the latest innovations in the housing and communal services sector is always available on the Kvatrplata.info portal. Information is presented in a simple and understandable format. Anyone who does not know how to pay the changed tariff, fill out a new form, or what to do in case of overpayment for services received will receive answers to their questions. Kvartplata.info is your compass in the world of housing and communal services reforms and constantly changing utility tariffs.
NO REGISTRATION OR COMMISSION
Most St. Petersburg residents receive a “pink receipt” for housing and communal services. This is a single payment document from the State Unitary Enterprise VTsKP “Housing Economy”, which allows you to immediately pay the entire rent: housing services, heat, electricity, water. The receipt also includes other services: TV broadcasting, radio, intercom service. Plus a contribution for major repairs.
But even to pay the single receipt of the All-Russian Central Communist Party, many St. Petersburg residents continue to stand in queues at payment acceptance points month after month. However, there is an alternative: you can pay the bill without leaving your home or, if necessary, from anywhere in the world. All you need is internet access. On the VTsKP website (www.kvartplata.info) citizens can pay “pink bills” for housing and communal services without registration and, very importantly, without commission. This way you can save energy and time for other important matters.
EXTREMELY SIMPLE
To make a payment, just enter your personal account number and select the payment period. You can also pay the “pink bill” using the mobile version of the VTsKP website. More and more residents of apartment buildings in the Northern capital are using this fast, convenient and secure payment method.
It is also important that online payment allows you to avoid the formation of rent arrears, as it takes a minimum of time. But just the thought of queuing at the window to pay for housing and communal services often makes us put off making the payment until tomorrow or the day after tomorrow!
By the way, you can also simply and quickly, without registration, enter the readings of individual metering devices on the VTsKP website.
CONVENIENT AND RELIABLE
But if you want not just to pay, but to gain access to personal account information justifying the amount of payment, there is another convenient online service for you on the VTsKP website - “Personal Account”. It always contains data on the basis of which rent is calculated. Here you can control your payments.
The detailed registration procedure includes entering your mobile phone number. This reduces the likelihood of it being passed by a computer robot program that automatically selects data, and protects the entered personal information. With its help, unauthorized access to personal account information is prevented.
This information protection technology is widely used by modern Internet resources, experts explain. - The user can also log into the “Personal Account” through the Unified Identification and Authentication System (USIA).
In the “Personal Account”, residents of the Northern capital can view information on charges for housing and communal services, broken down by service, and readings from individual and communal metering devices, on the basis of which charges were made.
Subscribers of the State Unitary Enterprise VTsKP "Housing" are given the opportunity to transmit water meter readings through www.kvartplata.info. Submission of information from individual metering devices is carried out within the prescribed period, the last day of receipt is the 25th day of each month inclusive. Failure to provide the IPU data on time will result in a change in the payment calculation procedure.
How to submit testimony through your personal account
Using the Rent-Info portal significantly saves time and allows you to control charges.
To do this you need to go through identification:
- Follow the link https://kvartplata.info.
- Click “Registration” (in the upper right corner).
- Fill out the table (email address and password).
- Enter the verification code and click “Register”. You will need to perform a number of additional activation procedures that will be requested by the service. For correct operation you will need a phone number.
After identification is completed, your personal account will be available. To transfer water meter information, you need to follow the instructions:
- Log in to LC through the official website or via the link https://lk.kvartplata.info/LK/Home/Login.
- Select the section for entering readings.
- Enter the hot and cold water IPU data.
- Check and confirm information.
On a note! The absence of a meter in the list means that the device has been deregistered and requires verification. After installing new devices, the primary information is sent to the accounting department of the management company, unless otherwise provided.
Transferring information by phone
St. Petersburg State Unitary Enterprise VTsKP provides clients with the opportunity to submit information about the amount of resource consumed via the multi-channel number 325-05-43 around the clock from the 1st to the 25th of the month.
- If you are using a landline telephone, it must be switched to tone mode (button “*”). Some devices are switched with a special button. Cell phones already have this feature.
- Press the number “1”. After information from the answering machine and the corresponding signal, enter your personal account number (9 digits).
- Listen to a message with a list of devices that are registered on the l/s.
- To start entering cold water readings, press “1”, hot water – “2”, gas – “3”.
- The answering machine will call the IPU number, after which you should dial the device readings to the decimal point.
- To confirm, press the “#” key. The informant will repeat the data, which is also confirmed by the grid.
- After entering all the IPU readings, press “4”.
This service is available to residents of St. Petersburg and clients of the VTsKP who receive a “pink receipt”.
Contacting a payment acceptance point
A standard option for transmitting readings from individual metering devices at the time of payment for the previous billing period.
Information must be entered on a separate form “Bills for residential premises, utilities and other services.” The table is divided into four columns: IPU, counter number, latest data, current values. All numbers must be entered accurately and without corrections. For accounting purposes, an integer is accepted, zeros on the left and decimal places on the right are not indicated.
Residents of communal apartments, which simultaneously have privatized and municipal premises, must enter testimony separately: the owners enter the IPU information on their own behalf, and the tenants of municipal housing - as tenants.
Bill payment
State Unitary Enterprise VTsKP has implemented a new service for paying bills for housing and communal services for St. Petersburg residents on its website http://www.kvartplata.info using the Yandex.Money payment solution.
For the first time, residents of St. Petersburg have the opportunity to pay for housing and communal services directly on the website of the State Unitary Enterprise VTsKP using a Visa/Visa Electron, MasterCard, Maestro card issued by any bank or from the Yandex.Money electronic wallet. There is no payment fee. Payment information is sent to the State Unitary Enterprise VTsKP online, and after payment, a letter with payment information is sent to the user’s email. Before making a payment, the user has the opportunity to verify the amount of his debt. In addition, if there are registered individual metering devices, the user can enter their readings into the system.
Cash payment terminals
Currently, one of the most convenient and accessible payment methods is payment through terminals. It is possible to make payments for housing and communal services through terminals installed in the metro, shopping centers, hypermarkets and other public places. State Unitary Enterprise VTsKP is developing a system of contractual relations with organizations providing these services. Today, the “Pink Account” can be paid at the terminals of the following companies:
1. KASSIRA.NET (JSC "PSKB")
2. CYBERPLAT LLC KB "PLATINA"
The terminals of the listed payment systems accept payments without commission.
You can also use terminals of other payment systems. At the same time, we recommend paying attention to information about the presence or absence of a commission, the presence of a mention of the State Unitary Enterprise All-Russian Central Communist Party or the logo of the State Unitary Enterprise All-Russian Central Communist Party.
We do not recommend making payments to terminals that only indicate “Payment for housing and communal services” without mentioning the recipient of the payment (in particular, the State Unitary Enterprise VTsKP).
ATMs
Many banks provide a service for paying bills issued by the State Unitary Enterprise VTsKP at their ATMs using the client’s bank card or by depositing cash.
Payment through banks and payment systems
Invoices issued by the State Unitary Enterprise VTsKP can be paid at bank branches (see list below) or through the Internet banking system; branches of the Russian Post and Petroelectrosbyt, as well as through payment systems (see list below). At the same time, banks do not charge additional fees for transferring funds for housing and communal services. Currently, the technologies used by the State Unitary Enterprise VTsKP make it possible to cooperate with organizations that provide Internet payment gateways that accept both payments from credit cards (Visa, MasterCard, and others) and payments with “electronic money”.
List of banks and their branches where payments can be made:
1. JSC SPb BRANCH BALTIC BANK
2. CJSC ST. PETERSBURG SOCIAL COMMERCIAL BANK
3. LLC KB GEOBANK
4. OJSC BANK "ALEXANDROVSKY"
5. OJSC BANK ST. PETERSBURG
6. UFPS St. Petersburg and Leningrad region BRANCH POST OF RUSSIA
7. JSC PES
8. OJSC AKB SVIAZ - BANK
9. SBERBANK OF RUSSIA NORTH-WEST BANK
10. JSC "JSCB "CONSTANCE - BANK"
11. OJSC "BANK "TAURICHESKY"
12. CJSC MKB "MOSKOMPRIVATBANK"
13. OJSC BANK "OTKRITIE"
14. OJSC "MOSCOW INDUSTRIAL BANK"
15. INTERNET PAYMENT SYSTEM "RAPIDA"
16. LLC KB "PLATINA"
17. NPO "MCC"
18. LLC "A 3" and CENTRAL EUROPEAN BANK
Invoices issued by OSZh and management companies that are not included in the unified city system of payments for housing and communal services can also be paid at bank branches if the relevant OSZH and management companies have contractual relations with these banks. In this case, banks usually charge a commission for transferring funds of 3% of the account amount.
Cashless payment
Payment from a bank account – standing order for debiting funds
You can use the services of banks to pay for housing and utilities; to do this, you need to issue a long-term order for debiting funds from your bank.
This option is convenient - you do not need to worry about receiving bills and waste time on monthly deposits. Payment can also be made from a “salary” card, so many will not need to open a new account. You need to contact your bank about the possibility of providing such a service.
Payment via SMS messages
The technologies used by the State Unitary Enterprise VTsKP allow you to pay utility bills using SMS messages. Sending an SMS is an order to write off the corresponding amount for payment for housing and utility services. You need to check the possibility of providing such a service with your bank, which has an agreement with the State Unitary Enterprise VTsKP.
Details for transferring payments to the population of the State Unitary Enterprise All-Russian Central Communal Enterprise "Housing Economy"
Purpose of payment:
Full name (tenant, owner):___________
Address (to which the personal account is registered):__________
Personal account:_________________________________
Payment period (month, year)______________________________
State Unitary Enterprise VTsKP "Housing Economy"
TIN 7825402384
Gearbox 783450001
JSC AB RUSSIA, ST. PETERSBURG
OKTMO 40909000
BIC 044030861
account 40602810800000000028
To avoid standing in long queues, every citizen can pay rent online. To do this, you don’t need to fill out receipts or leave the house every time. You can pay utility bills through various services, but most use the website of housing and communal services subscribers. On the Kvartplata website, a personal account allows you to enter readings from all devices in the apartment and pay for them.
How to register a personal account?
Registration in your personal account takes place by contacting the management organization of the user’s home. When heading to their office, you need to have a passport and a package of documents with you that confirms the right to property. This package includes documents on purchase and sale, registration of ownership, etc. If the premises are rented, you must provide a lease agreement.
RegistrationThe management organization will issue a “User Registration Form” that must be filled out.
How to log into your Rent Payment account?
After all the data has been received, you need to go to the main page of the site and click the “Housing and communal services subscriber account” button.
St. Petersburg rent website On the personal account page you need to enter your login and directly the secret code that the user receives after registration. If everything is entered correctly, the personal account menu will open.
The user can view a trial version of their personal account without even registering. To do this, click on the inscription: “Demo login”. In the test version you can look at the capabilities and functionality of your registered account.
Login to the office A mobile version of the site has been developed for mobile device users. Through it you can enter your personal account and perform all actions, as in the full version. The only difference is that the design will be displayed correctly on mobile devices.
How to restore access from your personal account?
Password recovery If your password has been lost, you can recover it by clicking on the “Forgot your password” button on the main page of your personal account. Restoration can be done by receiving a new password by email or mobile phone number specified during registration.
If you lose your login, it is best to contact the office of the service organization. This can be done by calling the technical support contact number or by email. All numbers and email addresses are listed on the main page of your personal account Rent.
What can you do in your personal account?
Services for consumers By logging into your personal account, each user can:
- view the history of all payments;
- ask technical support using your personal account number;
- obtain detailed statistics of payments and accruals;
- enter meter readings, energy consumption and water supply;
- print payment receipts or view monthly statements.
Thanks to the intuitive interface, understanding the functionality of your personal rent account is not difficult. The site menu is divided into several logical blocks in which you can perform different actions.
In the “General Information” section you can view the user’s personal data. They include: apartment address, personal account number, number of residents, full name and area of the apartment
By clicking on the “Bill Details” section, you can look at the cost of consumption, volume and meter readings. You can also get information about consumption standards and information about their prices here. This is useful to know how to calculate the cost of a particular service.
In the “Payment Information” block you can view information about the amount of debt or fines for previous months. The user can see on this page the total amount to pay for all meter readings. Here you can also find information about advance and final payments. If the user has subsidies or any benefits, they will also be indicated in this section of the Rent personal account.
The last section is “Payment for services”. In it, the user will be redirected to the payment page. The payment system is tied to the bank, which provides services to its utility company. You can pay for utility bills using different electronic wallets, through a mobile phone account or with a bank card.
Payment It is worth noting that some payments may contain a commission. This depends on the bank providing the service provider for the particular service. The commission percentage will be displayed when calculating and confirming the payment.
To avoid interest or penalties, it is better to pay bills at the beginning of the month. On the Rent website, the personal account processes each payment from one to three days. Once funds are received, the user will be provided with a receipt that can be printed or viewed at any time.
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